CCBank - Salem Branch is a highly recommended banking institution known for its exceptional customer service and knowledgeable staff. Customers praise the ease of the account-switching process, with Genie guiding them through the transition seamlessly. The bank's CD rates are also noted as being highly competitive, with Nikki and Genie providing excellent assistance. The staff are consistently described as friendly, helpful, and always willing to go the extra mile, especially loan officers like Scott. Clients, both personal and business, express deep satisfaction with the bank's responsiveness, efficiency, and ability to keep up with their fast-paced needs. Overall, CCBank - Salem Branch is a trusted and reliable banking partner that prioritizes exceptional customer service.
I switched all of my banking accounts to CCBank and my experience was great. Easy move and Genie in Salem walked me through the process.
May 2023
The staff are amazing here! Super friendly and helpful. Always have a smile on their face. The loan officers are great to work with, especially Scott. Moved all out company accounts and personal accounts here with how impressive the experience and staff have been.
January 2023
Great place to bank. This group takes the time to know me and what is going on in my life.