UCCU's Salem Branch provides banking services that receive mostly positive feedback from long-term members. Many customers highlight friendly, cheerful, and helpful personnel who handle processes quickly and professionally, including during situations like account breaches. Members report pleasant experiences with services such as wiring money, getting documents notarized, and setting up accounts. The credit union is noted for its great benefits and for truly caring about its customers, leading to high recommendations. However, on occasion, some newer employees can be frustrating by dismissing requests without offering alternative solutions. Overall, members with decades of history express being very pleased with the branch's services and personnel.
Lauren at UCCU helped me with my auto loan recently! I have to say, I will NEVER get an auto loan through anyone except UCCU ever again! It was SO easy and Lauren made it go extremely smooth. I have banked at the branch for 20 years and have always been happy with their excellent service!
June 2026
Kloey was great to work with and was able to help me as soon as I walked in the doors. Other interactions at this Branch have been better then most branches. I will always go here first with any business I need with UCCU!
January 2026
After being with another CU for several years I am beyond happy to have joined UCCU! The benefits are numerous, and the interest rate on their credit cards is unmatched! All this and friendly, helpful staff! Sydney when beyond my expectations!
