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August 2023
Worst credit card company ever worst customer service ever I will never ever have a card with this company again. I filed a claim about disputed charges and they were supposed to get back to me and they waited 3 months to tell me they needed more information
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August 2023
Comenity provided the most inept, frustrating customer service experience of my life, wrongly withholding $250 from me for nearly six months as a result. They had the ability to handle it in a snap the whole time, but instead they strung me along for months without communication.
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July 2023
Had a cc with Ulta through Commenity Bank. Never received the card through the mail nor the statements. They claimed to have called me but never left voicemails. Tried making a payment in store they would not allow me to. So they charged me late penalties and interests.
