Competitive Cyclist is a well-regarded business that provides a positive customer experience for its customers. The company is praised for its fantastic customer service, with staff like Steve Hovey keeping customers informed and addressing their questions promptly. Customers appreciate the quick shipping and the pleasant surprise of receiving their orders set up with additional features, like tubeless tires.
The business has a loyal customer base, with some reviewers noting they have been shopping there for over 10 years and have consistently received excellent service for their bike purchases, parts, and accessories. The company's rewards program is also highlighted as a valuable benefit.
While a few customers have encountered minor issues, such as paint defects or loose parts, the company is generally commended for its responsiveness in addressing these problems. Overall, Competitive Cyclist is described as a reliable and trustworthy business that provides a great shopping experience for its customers.
Great Bike Shop for online purchasing for me. They have great prices and quick deliveries. Thank you.
April 2025
Absolutely great service experience. For myself, it's my first class go to bike shop.
February 2025
Ian was great with handling a warranty issue that a customer brought into my shop. New fork is on the way. Really Couldn’t have asked for better cooperation with another shop!