-
September 2023 by Isela Gonzalez
Made a cash purchase and didn’t end up needing the items I purchased. I went and returned the items and the said they could not give me cash back, I could only exchange or get store credit. The most stupid thing ever, especially because my original purchase was paid in cash!!! I will no longer shop at cosmo prof!
-
September 2022 by Dulce Mendoza
Their so helpful always answer my questions love this store.
-
July 2022 by Ben Whitworth
I love this location and the girls that work there are so nice and helpful. They helped me fine the right leave in conditioner for daughter with curly hair. They always ask if I need help finding something and loved how nice they are to my ?. I do love the feedback they give and share when I ask about products and I love how they do show me the sales. Great staff, friendly and they are amazing
-
March 2022 by Michelle T
I understand policies and procedure of not selling products to the general public; however I was shocked to find out they WILL NOT sell a gift card to be given as a birthday gift to my hairdresser. I did call before coming down to the Taylorsville location this also should have been stated on the call. Even if I were a cosmetologist I don’t think I would shop at this location as it’s in disarray, it is at least the aisles are open enough for social distancing. The lack of customer service is why I’ve opted for a 1 star review.
-
December 2021 by EmmaMichelle ServiceK9
I understand policies and procedure of not selling products to the general public; however I was shocked to find out they WILL NOT sell a gift card to be given as a birthday gift to my hairdresser. I did call before coming down to the Taylorsville location this also should have been stated on the call. Even if I were a cosmetologist I don’t think I would shop at this location as it’s in disarray, it is at least the aisles are open enough for social distancing. The lack of customer service is why I’ve opted for a 1 star review.
-
November 2021 by Michelle Teng
I understand policies and procedure of not selling products to the general public; however I was shocked to find out they WILL NOT sell a gift card to be given as a birthday gift to my hairdresser. I did call before coming down to the Taylorsville location this also should have been stated on the call. Even if I were a cosmetologist I don’t think I would shop at this location as it’s in disarray, it is at least the aisles are open enough for social distancing. The lack of customer service is why I’ve opted for a 1 star review.
-
November 2021 by Skye Stratton
This location is closed.
-
September 2021 by Nanette Provstgaard
Love the store, Love the girls. Always very helpful ?
-
August 2021 by Julian Martinez
My wife is trying to get started in this industry and they wouldn’t even answer any questions let alone sell her anything without a license. How is she supposed to get a license without any equipment to learn?!
-
December 2020 by T J
This one is not my favorite cause they dont carry everything and its the closest to my shop so i usually avoid it but i needed something real fast and was hoping they had it.. they did thank goodness..
-
July 2020 by Di Zobell
Very organized
-
July 2020 by Shalee Fries
This was my go to location since I moved to West Valley 6 months ago. Since Covid happened, their protocols have been so all over the place. Once I showed up and they were supposedly closed yet it said nothing of any specific hours on the door, only their regular hours were posted. There were people working inside the store but they said they were closed. It was 4:00 pm. I would’ve been fine with them having shorter hours as long as it was posted somewhere. Today I called before I came to make sure they were open. The girl on the phone assured me they were open until 6:00 pm. When I showed up the door was locked. I called and they said they were only doing curbside orders. I needed to look around at different products, so I wasn’t able to get anything. I immediately called the downtown location and they were so nice and assured me I would be able to go in and shop tomorrow. I’m definitely not shopping at this location anymore, I’ll be going to the downtown SLC location. The reason I gave it two stars instead of one is because they do have a guy that works at this location who is the only nice employee I’ve encountered. He should be transferred to downtown. He’s too cool for this location.
-
April 2020 by Sandra De Buzot
(Translated by Google) I loved it, the employee is very polite and kind(Original)Me encantó, la empleada es muy educada y amable
-
February 2020 by TJ
This one is not my favorite cause they dont carry everything and its the closest to my shop so i usually avoid it but i needed something real fast and was hoping they had it.. they did thank goodness..
-
November 2019 by annette flores
I’m a licensed working cosmetologist and instructor at a academy. I took my students here to see a professional beauty supply. We were treated so poorly. I won’t ever go back. Just remember those students are the future of our industry and will be purchasing product from a beauty supply. Probably not yours.