Extra Space Storage at 1150 S 500 W in Salt Lake City, UT offers a convenient and secure storage solution with a wide selection of units, including drive-up access and parking spaces. The facility features electronic gate access, wide drive aisles, and an on-site manager, ensuring a safe and accessible environment. Customers appreciate the professionalism, cleanliness, and helpful staff who provide excellent customer service, both online and in person. The staff, including employees like Aaron and Jordan, are knowledgeable and quick to resolve issues, making transitions and move-ins smooth. The facility is close to various locations, making it easy for customers to access their units. Online rental is simple, and the staff is responsive to questions and needs. Some minor bumps during move-in are quickly addressed by staff, and helpful tips, such as purchasing a special cylinder lock, are provided. Overall, Extra Space Storage is highly recommended for its affordability, ease of use, and attentive service.
I had to do everything over the phone (as I am out of state) to help someone out. I needed things done very quickly and Aaron was so helpful. He walked me through the whole process and the online lease and it was a breeze!
September 2025
I haven’t moved in yet but so far the customer service experience has been excellent in regard to answering all of my questions both over the phone and in person and sticking to the details / information I was initially provided to make the decision to rent here as opposed to another storage facility.
September 2025
Aaron was great knowledgeable, in helping me vacate my unit. Moved to Texas and with his help made the transition super easy!
