GNC, a health and wellness retailer, has received mixed reviews from customers. While some have praised the excellent customer service provided by employees like Paco and Samantha, who took the time to answer questions and help find the right supplements, others have noted a lack of product knowledge from the staff. The store has also been described as less cluttered and bombarded with unnecessary extras, which is seen as an improvement. Overall, customers have had a positive experience at GNC, with one reviewer describing it as an "awesome" place with "crazy good deals" and helpful staff, including a manager named Koda.
Worst customer service I’ve ever dealt with. Makes sense why no one shops at GNC and that now includes me 👍
May 2025
Amazon failed on delivering my supplements so I figured I check out GNC. Paco, who helped me out, took time to answer all of my questions and did a great of job of helping me find the best supplements to support my fitness goals. Thank you for the great customer service, Paco! (And my apologies if I’m spelling your name... read full comment
March 2025
Showed up during business hours, no one there. What gives
