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January 2024 by Kelley Ann B.
We found your store on Yelp! My husband brought his wedding band to be resized. He had to have it cut off his finger cause he broke his finger when he fell in the garden last summer. You did a beautiful job fitting the ring and matching the gold pattern. I have a list of items to repair so I'll bring them in for you to see what you can do. Thanks!
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November 2023 by Robert D.
The service was great. Both people I spoke with were very knowledgable and super helpful. We came in to get a watch repaired and get our ring sizes. I would recommend this shop if you are in the Salt Lake valley. Plus they have an amazing dog
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October 2023 by Emma B.
I came to get a small loop on a silver necklace welded back together and it was done in 10 mins while I waited! The staff was super friendly and helpful and the repair was incredibly reasonably priced!
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September 2023 by Genevieve Easterling
Wow! I was referred to Hansen’s by a close friend and she was spot on. I dropped in looking for a simple adjustment to my watch, they set down what they were working on to assist and had me out the door in five minutes. Everyone I met was friendly and professional. I’ll definitely be back.
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March 2023 by Pamela Bolden
Great customer service. Loved the branded coaster and silver bracelet. Nice people prepared to share the origin and history of the pieces.
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February 2023 by Macie Powell
John Hansen is WONDERFUL!!! I got engaged over a year ago. My ring was unfortunately too big so I needed to get it sized. However, I didn’t want to give up my ring!! ? My grandma referred me to John & I am so glad she did! He got me in fast & my ring was done in exactly 1 week. He ended up taking it down a half size & then adding a notch in the inside middle to help it from swirling when it was on my finger. My knuckles are bigger than the rest of my fingers & I think that notch is super helpful too. When I got my ring back, it was even more sparkly & clean than when I first got it! I had some scratches on it & now they are gone! Although I hated not my having my ring for a week- I am so glad I have it back, perfectly. I will definitely recommend this jeweler for any jewelry needs! Thank you Hansen Co!!!
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December 2022 by Kaitlyn Kramer
I came to get the chain on my necklace fixed and they were SO nice and helpful!! Came in 3 days before Christmas and they fixed my necklace that day for free :)) Amazing service, Love Hansen Co Jewelry!
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October 2022 by Carolyn Chase
Helpful and obliging staff were able to supply the earring backs that I required and fix the necklace for me
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October 2022 by Miguel Gonzalez
They are amazing and honest customer service, always willing to help
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July 2022 by PJ Dean
So we didn’t actually get any jewelry or work done yet, but my wife’s 8 months pregnant and she forgot to take her rings off before she got too swollen and before we knew it , we couldn’t get her rings off . We tried all the tricks on YouTube and nothing was working . So we decided to go to a local jeweler and we checked reviews and this place had the best reviews and now we know why… they helped us get the rings off and said they would fix it when the swelling goes down . They did the procedure quick and effortless . They were extremely helpful and very nice people that worked there . We will be back there when the swelling goes down to fix the wedding ring . Excellent service 5 stars ⭐️
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May 2022 by Kevin Paletskih
A while back I had my ring resized and got my wife's engagement rink prong fixed here. The prong was fixed well, as I can tell so far. However, the resize of the ring was a different story. I needed to expand the size slightly larger. When I picked up my ring, the resize job was so poor that you can see a significant dips on both sides of the ring. Like almost 50% of the ring was missing where it was welded together. It was absolutely terrible. I pointed out to them and they took it back to fix it. When I received it back, it was better but there was still a noticeable width difference on opposite sides of the ring. I pointed that out to them, and the jeweler who worked my ring got flustered and said "we can shave off that gold for you, it the difference is minimal". He got the electronic Vernier calipers to point out the difference. He was obviously frustrated. Not knowing much about it except that I could see the visual difference in width, I took it home. After several months, I visited my home state and took it to the jeweler there who worked on this ring and helped me shrink it down. They inspected and it and pointed out a poor resizing job. I am quite dissatisfied with the quality of work on my ring resizing. However, I am pleased with the engagement ring prong fix.
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January 2022 by jordan melgaard
Great place, will help you with any of your custom ideas and they are very detail oriented. Would recommend 10x over
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October 2021 by Twisted Child
Thanks Heidi for all your help today! I'm so excited to see the custom piece!
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September 2021 by Kate Brown
I had this ring resized, fits great. However, my ring was returned to me absolutely filthy. $60 for a resize I expect it to be returned clean. I personally did not have outstanding customer service and was quoted much cheaper by other jewelers after I had dropped it off at Hansen’s, I would suggest exploring other options before choosing this place.
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September 2021 by Michelle C
Excellent customer service went in there to get a ring cut off my finger and it took me longer to drive there thank you
