About Hertz Car Rental - Salt Lake City International Airport
Hertz Car Rental at Salt Lake City International Airport offers a range of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. The rental experience is generally smooth and efficient, with friendly staff who provide excellent customer service. Many customers appreciate the ease of both pick-up and drop-off processes, often describing them as a breeze. However, some customers have reported challenges during the pick-up process, particularly regarding vehicle availability. There have been instances where reserved vehicles were not ready, and customers were offered different cars than expected, leading to frustration. Despite these issues, Hertz remains a top choice for car rentals at the airport, with many praising the overall service and the quality of the cars. Customers are encouraged to book online or through the Hertz app for convenience.
Insufficient staff for the number of customers. We had to be in line for 45 minutes.
October 2025
This line was actually worse than the main counter!!
October 2025
Pre checked for convenience, system down, waited 2 hrs in line to get a car rental. All plans ruined due to delay in picking up car. They should at least send some sort of communication to let renters know about the delay! I should have rented else where.
