Journeys is a well-reviewed shoe store that provides excellent customer service. The team is described as kind, knowledgeable, and helpful, going above and beyond to assist customers in finding the right shoes. Specific employees, such as Leia and Roxana, are praised for their exceptional service, with one reviewer even suggesting that the manager deserves cookies from Ruby Snap for their store's performance. Overall, Journeys is a go-to destination for a pleasant and successful shopping experience.
Leia is the absolute best! The team helped me get the shoes I wanted in my size and it was a super easy process. Leia you rock!
May 2025
Leia deserves employee of the year award! My daughter and I tried on a million shoes today, and she was so kind, knowledgeable and helpful. This is now our go-to shoe store. Thanks, Leia!
September 2024
This location is amazing. Everyone was super kind and very helpful. Roxana was especially helpful helping us find a shoe size. She was also giving us great tips on shoe accommodations. Thank you so much Roxana you are awesome.
