-
March 2024 by Keana C.
honestly I feed so bad for all the snakes they have a anaconda there that has absolutely no water to be in not even drinking water. those snakes live in swamps. all the baby ball pythons are in critter cages that are literally made for bugs, Not snakes! Soome of the baby's are so big they cannot move, they have no hides and hardly any substrate, it's so sad to see it broke my heart I wish I could save them all I seen several snakes with no water it was just really hard to see. :( such amazing creatures not being treated well at all in my opinion, it just really bothered me, they had about 40 green snakes in one critter cage. I just feel like it's inhuman, and I know a lot of people don't care about snakes, but they are really just misunderstood and they shouldn't be treated like that. no living being should be treated like that if they really know how to care for these snakes of all different kinds of species, then why don't they do it? Why are they doing it how they are it's really disheartening. absolutely broke my heart. They shouldn't have that many snakes if they can't properly take care of them. They need to be shut down or have someone who actually knows about reptiles and can take care of them how they should be taken care of I feel like if I bought a snake from them it would most likely die. That's how bad they look. And from the reviews I can tell a lot of people have had that problem. Truly horrific! They need to be shut down.
-
February 2024 by Jonathan J.
La variedad de especies son muchas y muy bonito el cuidado de los animales si quieres un reptil se que acá lo encontrarás la información es buena a un que el personal es algo cuestionable al de ofrecer su mercancía y servicios. Recuerda que es una opinión Le doy 4 estrellas No olvides seguirme The variety of species is many and the care of the animals is very nice. If you want a reptile, I know that you will find it here. The information is good, but the staff is somewhat questionable when it comes to offering their merchandise and services. Remember that it is an opinion I give it 4 stars Don't forget to follow me
-
January 2024 by Whitney Hancock
The guys that work there are so kind and knowledgeable. I went in needing a lamp for my sulcata tortoise. The employee explained the different brands, benefits, and warranty of each lamp and light. He also explained how often I should switch out the light.While there, I noticed they had a wide variety of animals and reptiles. Along with homes, foods, and necessary supplies needed to prove excellent care for your pet.If you're thinking about purchasing a pet, I recommend going there.
-
January 2024 by Robert Moore
Sold my wife a ferret and a piece of junk cage for 730. Cage fell apart and all they wanted to do was a take a look at it. Not refund the 169 for cage. You are better off getting a cage on Amazon. Found one twice the size and metal for 125. These guys are only in it for the money. Terrible customer service.
-
January 2024 by Rese J
Overall welcoming with a very nice and helpful staff. I will say however there could be some improvements on attention to animals and treatment of their live food. Still, much better place to go over pet smart and petco!
-
January 2024 by Eric A.
Honestly the worst customer service I have ever dealt with. There are plenty of other pet shops in Utah that actually value their customers.
-
December 2023 by Alisha Andreason
Absolutely love this place. I have taken my kids, and friends here for years just for the experience alone. The staff are everything you need. They always have new Happy, Healthy, Friendly Pets! As an observation All The pets have the right amount of food and water. The cages, and habitats are very well maintained. I personally have had, and raised reptiles, rabbits, ferrets, bearded dragons, hermit crabs, cats, dogs, chickens, ducks, geese, turkeys, goats, llamas… I lived on a farm and I know when animals are taken care of. I hope that these people love their jobs.
-
December 2023 by ericah lage
I go into marks ark weekly to get feeder rats for my snakes. I love the experiance I get walking in there. They always have what we need and more. Love the gentlemen working there their always very helpful and kind. Highly recommend to anyone!
-
December 2023 by Kaiden Gillman
They have Variety at the cost of literally everything else! All of the Animals look mistreated in one way or another, especially the birds that are shoved in the back room have their diet ignored COMPLETELY. If this store was a private seller instead of a company I’d call animal services on them, there are so many better pet stores in Utah that won’t have you feeling gross and sad when you leave!
-
November 2023 by Trevor Blair
The people here are nice. All the workers are helpful and nice. However, the husbandry for the animals is terrible. There is an iguana in a tank so small he can only do a 360• turn. There are tanks with 5 bearded dragons crammed in, displaying aggressive behavior. There is a chameleon with mouth rot inside of a horizontal tank. This place NEEDS to take better care of their animals, it is sad and scary to see. The husbandry is abysmal, they are still keeping leopard geckos on reptile carpet.
-
November 2023 by Hailey G.
If you are in the market for a reptile friend this is the place to go. They have a huge selection and they have all been well taken care of. You can tell everyone in the shop loves what they do. Its family owned and you can tell by the care they take in all the details and knowledge they all have. We got a baby bearded dragon here a few months ago and they got us everything we needed before leaving the store along with a pamplet on care. The staff is friendly and the store is so cool. Love all the artwork on the outside of the building. It has such a fun vibe. We love our beardie and will continue to go to Marks for all our reptile needs.
-
October 2023 by Kevin OBrien
Marks Ark is great! They are all super helpful with any questions you have and willing to go the extra steps to find what you need. Nick helped me find some odd things I needed and he was willing to give me the time to figure it out! Thank you!
-
October 2023 by Zach Comer
Really cool place, they have lots of beautiful lizards, fish, snakes, tarantulas, scorpions, & centipedes. and a cute kitty that greeted me. I came in to buy a tarantula and I got helped immediately. Good prices also.
-
September 2023 by Kiersten Stewart
They had some really, really cool, unexpected animals there! Like an all black chinchilla and tons of different lizards and geckos, also a crazy amount of snakes... The staff was really chill and helpful!
-
July 2023 by David “ThatOneGuy” Vasquez
I was looking for some additions to my crab tank and I was greeted by awesome staff and even the store cat! I ended up spending an hour in the store looking at all the different kinds of fish, reptiles, and birds they got for sale. Definitely one of a kind local shop to visit!