PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a wide variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the convenience of shopping online and picking up items at their local store within two hours. Many stores provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. The grooming services receive positive feedback for their quality, with customers expressing gratitude for the excellent care their pets receive. Some mention that the grooming cost can be high, but others find it to be affordable compared to other options. Customers also highlight the helpful and friendly staff, who go above and beyond to assist with product selection and resolving issues like broken tanks or special needs. For example, staff members have helped with tank warranties, finding the right fish and accessories, and answering questions for first-time pet owners. Adoption services are also well-liked, with staff providing support and giving coupons to new pet owners. Overall, PetSmart is seen as a helpful, friendly, and reliable place for pet supplies, grooming, and adoption needs, with a great location and good customer service.
This place has the cutest cats ever!! We definitely love coming here to pet the cats and giving them attention. They also have what we are looking for too.
November 2025
Love this place staff is so friendly and accommodating very well educated on pets as well I’ve never felt unwelcome or confused about a product
September 2025
This pets mart is very friendly and McKenna was so very helpful helping us find a harness that would fit my dog we left very happy!
