Public Storage in Salt Lake City offers free reservations with no commitment. Customers can use the online eRental option to skip the counter and go straight to their unit. The location also provides personal attention. Reviews highlight that the personnel are very kind, courteous, helpful, knowledgeable, and thorough. Staff members are described as extremely helpful, friendly, upbeat, and with a delightfully warm personality. They offer superb customer service and carefully listen to situations to provide better, cost-saving solutions. Employees prioritize customer needs and offer helpful information about unit features, cost-saving transfers, app usage, and products on sale. The service is consistently pleasant and highly recommended, increasing respect for the company. The experience is noted as very impressive, with staff handling all interactions, including challenging ones, very well.
Service was great the guy who helped me went over every detail and still quick. He was service oriented and well mannered. Thank you.
August 2026
Brock was great!! He called me in transit and helped to secure my rental space for our son. Hen we arrived to the facility I had realized the space was too small. He was great to swap spaces for us and get us a larger first floor space. Appreciated his help!!!
July 2026
Such a great spot! The guy that helped me with my issues and was even nice enough to pay for me to transfer my storage unit to another floor was awesome! i didn’t catch his name, but i will for sure ask him next time i see him.
