REI is a vibrant outdoor retail store that focuses on providing quality gear and clothing for outdoor enthusiasts. The store is spacious and well-organized, featuring a wide variety of products for different adventures. Customers consistently praise the staff for being friendly, professional, and knowledgeable, often going above and beyond to assist with specific needs. For instance, one customer received exceptional help in the bicycle department when a tire issue arose, while another found excellent backpacking gear with the guidance of a patient employee. The store also offers valuable services, like an annual pass for national parks and helpful recommendations for outdoor activities. Overall, REI is dedicated to ensuring customer satisfaction and fostering a love for the outdoors through their quality products and enthusiastic staff.
I came in needing to buy gear for my bike. The bike shop personnel gave very good recommendations and were very patient with me in my questions and concerns. They also helped me get bar end caps, velcro, and free installation for some gear I purchased. Thanks REI bike shop.
August 2026
Nice store, big. Employees have experience with what they are selling which is helpful.
July 2026
Expensive , never got a dividend. Only things here I buy are hats & gloves...
