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January 2024 by Ian Hartley
My 7 year old wanted to visit the Tesla dealership for his birthday. We stopped by and everyone was so friendly and helpful. They even let him drive his own Tesla. Fantastic service, great people!
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January 2024 by John Newdick
The charging is fine and there's a single bathroom inside. The showroom itself only had a Model S, a Model X, and a single person on staff.
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December 2023 by Faisal Yasin
Chris - manager of Tesla confirmed the day before pick up car is ready for pick up in Vegas. Travelled 6 hours to Vegas and was told that they lied and they never had car and it's actually in transit.David in Vegas branch messaged Chris and Riley but they never replied. I messaged but no response. I called customer service twice and was told they are not getting response from Salt Lake office.Worst experience dealing with Chris, Riley and Nathan!!!!
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November 2023 by Benjamin Davis
They have a very nice sitting area inside next to the bathrooms while you wait to charge.
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November 2023 by Greg Preston
My Tesla experience was overall fantastic! The car is undeniably impressive with its advanced technology and eco-friendliness. While it might be a bit bumpier and louder compared to a Lexus, the thrill of driving without the need for gas is a game-changer. I'm excited about the future of electric vehicles!
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November 2023 by Katherine Peterson
I was on a hunt for a new car so I went into the Tesla dealership in Salt Lake. My son convinced me to try a Tesla before purchasing any other vehicle.Well once you drive a Tesla there’s no going back. I was greeted by Steven Butters and he was very instrumental in explaining the process. Once you decide on the model, the color of the interior and exterior all of the Teslas cost the same and the sales people don’t work on commission! This makes the car buying process a lot less stressful! It was similar to buying a new I-Phone. I asked Steven if there was any way I could buy the car the same day as I live in St George and was traveling home. Steven assured me that he could make that happen. After a typo error on my part Steven knowing the process very well as he has worked there for six years helped me figured out the problem. I was on my way home as promised with my brand new cherry red Tesla!
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September 2023 by Teresa Lee
Super great experience with our test drive. The employee was knowledgeable, helpful, got the car setup comfortably for us and didn't pressure us at all.
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September 2023 by NorTseri
Have to make appointments to test drive and the car feels plastic. The price is good though, with the rebate and gas savings over the years it’s cheaper than brand new loaded Honda CRV.
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September 2023 by Nikki Locascio
Landon was super helpful, knowledgeable and kind! Really appreciated his expertise for my test drive!
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August 2023 by Jared Brown
Great place for charging, getting free wifi while charging and using the restroom while charging during business hours, after hours you get to use the bushes across the street. Casey and the staff are super helpful your tesla starts acting up
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July 2023 by Luan Nguyen
After serving in the military for 20+ years, I was excited to finally be home. Scheduled a test drive on my first day back just to be told my driver license is not valid because it's expired. If you're military, Utah driver license is valid 90 after discharge. My license is good enough for state authorities but not Tesla. Very disappointed and already rethinking getting a Tesla. Should have been one star but giving this location an extra star for the professional interaction we had with Tanya. Good job Tanya, boo Tesla.
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May 2023 by Eman L.
I’d give my test drive attempt a negative 5 stars if I could… I drove 20 miles to the SLC Tesla location to do a scheduled test drive... right off the bat, the associate, a bothered young man with a attitude of superiority and blue ink tattoo on his left forearm could not find my name or any record of my test drive being scheduled... This associate was cold, somewhat stand-offish and almost despondent... I felt like I was treated like an inconvenience and therefore ended up not taking the test drive. I just left in total disgust ... if I am to drop 50 Grand in a new car, I expect to be treated differently and certainly not like some punk who is half my age and with a God complex is granting me some kind an audience. Totally off putting customer experience… by the way, same attitude from Tesla phone reps when I tried to report above experience…. Must be some generalized corporate philosophy…
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April 2023 by Armin Schwarz
Quick transaction. Didn’t know Teslas are available so quickly. Only had to wait 7 days to take possession.
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April 2023 by Ryan Stanley
Interesting place. I like the cars, the people were very nice, but if you haven't bought a tesla before, this is NOT a normal dealership. This is a very hands off, DIY kind of experience. It was a bit off putting at first, but looking back on it now, I prefer it. The location isn't great, the parking lot is a bit of a wreck, and the building is a bit dated, but overall I'd recommend it. I'd have no issues going back to buy another.
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February 2023 by Dave H.
After months of delays for my model Y I got a text saying if I clicked on the link and chose a different car I would get a $7500 discount. So I did. I went to pick it up and the sales lady confirmed I would get the discount. After everything was done and papers signed. I was about to pull away and asked for the $7500 discount in writing since I didn't see it on the 1 paper they gave me. She went back in the store and about 15 min later her manager came out to tell me that my car didn't qualify for the discount. I had just sold my other car the day before because I knew I was picking up this car. I couldn't be without a car so I drove off the lot anyway. Then 3 days later they dropped the price of the model Y's by $13,000. I called to see if they could do anything for me and they wouldn't. This is my 3rd Tesla, but may be my last because of the horrible customer service at the South SLC location. I'm sure Elon has no clue how bad these employees are running this location.