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September 2023
Tesla needs to hire better technicians. I took my model X for alignment check twice in 2 weeks and it had a bigger problem each time after paying $300 for the initial service. Now my steering wheel is off centered when driving straight. What a waste of time and money.
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August 2023
The service is incredibly inconsistent. Keep calling until you get someone who actually cares about service. Don't give up. I have found some reps will go out of their way to help, while others may key your car and laugh about it.
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May 2023
We were in the midst of a long road trip and rolled in three hours before close on a Friday with some tire issues. They didn’t have our tires in stock and called around to some other shops to find our tires, drove us over to pick them up, stayed late to mount them, and got us back in the road. Amazing service.
