Claims to have incredible reliable services but in the year I’ve used them I’ve had their internet go out at least 3-5 times a month they also claim to have 24/7 support but anytime you call late night they either just don’t answer or they hangup on you
June 2021
Terrible customer service and even worse internet. I would recommend any other company than this one. If you are currently with them, run for the hills
October 2020
I've used vicidiem for 9 months now and it has been great! We have fast speeds (5 devices connected when everyone is home) and haven't had any connection issues. The few times we've called with questions they have been very helpful and professional. Definitely recommend!