“Simon was amazing and went out of his way to help us with a very complicated billing issue that we were struggling to understand. He was so friendly and helpful! Thanks Simon! You rock!”
“Great customer service! Issac was very knowledgeable and friendly. He took the time to help guide me through my new iPhone features. If you’re having trouble navigating your iPhone, he’s the guy to see. 👏🏼”
“For me it was a very good experience for me it is an honor and a pleasure to be with boost mobil they attended me very well and very fast it was a very good experience I highly recommend them 715 south 900 west Salt Lake sity Utah 84104”
“Came in to see about adding a line. Andres was very helpful and very nice. Great customer service. Highly recommend the boost on 700 north and redwood rd
.”
“10/10 experience. We went in hoping to see our options and left with a new phone plan, new phones, and appreciation for the patience and detail we received. Sebastian helped us and he was incredible. Some of the best customer service I’ve ever had!”
“Came in to get a replacement phone while on a trip and the customer service was excellent. They even took the initiative to contact another store to see if they had a specific phone in stock. Rudy was so helpful in getting me set up and taking extra care when installing the screen protector. Don't let the small building fool you, they're customer service is impeccable! 👍”
10AM - 7PM
257 E 3300 South, Salt Lake City
Mobile Phones
“I fixed my iphone today and the guy replaced my phone speaker. It sounds way better. He had to open my phone twice and clean it to make sure it sounds the best. Truly appreciated.”
“This was a great service, Libel was very helpful and friendly and had me out of the store fast. I would highly recommend this store for all your cellular needs, and the leaks are great and Cibel went above and beyond to get me the screen protector I needed, thank you”
“Gentlemen, who helped me here was actually exceptional, was very quick. He was completely honest. He's like, well. Yeah, this car doesn't take a esom. I don't know why they didn't tell you that. And then he gave me the punchout card that the sim card came out of in case I needed the p. U. K code on it, which I have actually needed a p uk code before and not have it. So that was actually really handy. I went to the metro and north salt lake because I live in bountiful, and it was ten around ten forty that said the store opened at ten. It had a lockout on it like it was up for sale. I don't know where the guy was. And then so I sat in the car and waited for a few minutes, and then when I went to back out, he comes meandering, all and up, like, no big deal. So I didn't really want to go to that one anyway, but the one that I did go to was amazing customer service. Great.”
“Bella You were extremely helpful in taking care of my problem with my phone. I appreciate everything that you have done for me today. Thank You Boost Mobile for everything”
“Was visiting from out of town. My phone was hard core bugging out. I was helped by the manager Kylie and she gives Amazing top notch service! She was kind to everyone she helped and she let everyone know she was working alone and she had X people in front of me and it would be an XX amount of time wait. She saw me quicker than that but she also was so kind to all of us. Even to this one guy who was treating her like absolute garbage over something that wasn't even in her control. (He wanted a device they were out of and wanted her to jail break one of the demo phones.) Round about way of says she gives amazing service and I'll definitely go out of my way to get help from her in the future!”
“Staff was very friendly but he couldn't get done what I needed, which was pay my Internet bill. He said I have to bring my router in to look up my account and then he would give me a new one free of charge. Really? I've never had such a difficult time paying a bill.”
“What a great experience at this location, sadly I didn't have this experience in other ones. We went because I had questions about my bill and something on my phone, all service, no sales.
Cesar did a great job, he was kind, knowledgeable and very helpful. Also I have to say, the environment in the store felt very positive. Cesar great job!!!”
“The Verizon sales rep Aaron was very helpful and he took the time to assist us with what we needed . Went above and beyond. I have been a Verizon customer about 13 years and don't plan on going anywhere else. Thank you very much.”
“If your looking for an awesome, respectful customer service and great phone deals and service then this location on North Temple is where you'll find it. The Metro by T Mobile team member Stephanie.....THANK YOU”
“The guy at this place was super helpful and courteous to us . He knows a lot about cellullar companies and gave us a killer deal on a family plan of 4 also he gave us freebies wich is great thing in this tough economy I fully recommend this place to all of ya.”
“I came in today and Matthew was such a great help. It's not everyday that you go in somewhere and they are so good with customer service and try to care for you. He was a big help and need it painless. Thanks, Matthew!”
“I regularly visit the MetroPCS store at 2120 South 700 East because of the GREAT customer service I receive there. Guido recently helped me with an update for Android 15. He is very knowledgeable and kind and delivers the best customer service! He and Issa, at this location, have helped me and my family members over the last three years in advising and purchasing new phones, making the transfer from one phone to another, and answering many questions in general! This is the only MetroPCS store I will go to because of them.”
“Willem was simply amazing ? from the minute we walk in, he helped us out with everything we came to do including purchasing a new phone. Thanks again for the great customer service! ? ? ? ? ?”
“I was having problems with my account registration since starting services, and I tried calling customer service, but they couldn't figure it out. I went into this store, and Dominic not only helped me and fixed my problem immediately, he also made sure to trouble shoot different things before I left to make sure things were working moving forward. I appreciate the time he took to pull all his resources to get things figured out. His demeanor was very professional and friendly as well. I recommend this location for any added assistance you might need for your Verizon needs!”
“Ana is a rock star . Very good customer service skills. I would recommend this store to ev1 that uses Metro by T-Mobile. Thank you Ana and Maaz!! You guys rock? Metro by T mobile”
“Two persons working inside boy and girl were very friendly. I got new phone with them and in next couple of days I got virus on my phone and I went to other phone stores they were charging me money. I came back to these guys, fixed everything and I'm good right now. Great Indian people.”
“Outside of the business, this Walmart is HUGE and I've never had a problem with them being low on stock. Actually, this is the only location that regularly has the organic meat I like. I will choose this location everytime! They also have extra rooftop parking and an escalator!”
“I appreciated the staff member who helped me, Iszack, because he patiently untangled all of the issues with my phone. That was such a relief. He got as excited about my new phone as I was! Thanks for the help T-Mobile”
“Harmony was so patient and kind while helping us with our entire family port over from att she answered every question we had and transferred every one of our devices with ease. Would 100% recommend!”
“I was very surprised to have an experience like this at Verizon. Often, I find that excuses revolving around lack of power are made to justify not being able to help. It makes sense and I get it- but it makes Verizon experiences less than enjoyable for me. Jake was different.
Jake was on my team. He understood where I was coming from and believed what I was saying. He realized things weren’t adding up when looking for the “whys”, trusted me, and stood up for me. My family and I have been with Verizon for almost 20 years and he proved to value that.
Jake is a fundamental asset to Verizon- not just this store. He is great at his job because he is fantastic at building relationships and knows that sales isn’t just selling.
I hope corporate recognizes Jake’s impeccable skills and values him for that, because I surely do.”
“Jamie was awesome. I actually work for ATT, just in a different district. I was in for a funeral and had an emergency situation I couldn’t handle myself. He was able to get my mom’s and brothers ESIM working again and he helped her set up screen time ( I had no idea how to change settings). 10/10 recommend .”
“Called in with a CB radio question. Hugely helpful people. zero sales pressure. Pointed me in the right direction and politely offered their services if i run into trouble. SOOO nice to be helped and not hassled. I’ll be using this dealer going forward.”
“Fantastic experience our original store closed and we have been bouncing from store to store. With a family of 5 we need a reliable relationship with our phone store❣️ Such a friendly person he was personable and honest ❣️ I absolutely recommend this location ❣️❣️”