The staff at this store is incredibly helpful! I cannot say enough good things about the staff here, in particular Emily. They helped my wife and I with a complicated return, and were extremely knowledgeable about the products in the store. Thank you Williams-Sonoma! We will be back!
May 2023
They don't take food back even if it's packaged and don't perish. Items are generally overpriced. I bought a set of Easter cookies and they were hard as a rock and nasty. They cost $25. A package of Oreos would have been a way better buy. That's terrible customer service.
March 2023
Always greeted with a cheerful smile and an offer to "help". Wonderful selection and I visit at least twice a month to replenish oils and the like...and to wander through the store. Really enjoy the experience when I spend time there. Highly recommended.