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January 2024 by Aj Hyde
I had the most amazing experience with 2 woman at the South Valley branch! Amber hands down had the most amazing customer service. Her willingness to go above and beyond won me over! Customer service is a huge deal to me. I have always been a loyal customer of Security Service Federal Credit Union until I met Amber! She took the time and effort to get to know me and recognize my needs. She took the time to talk to me about the auto loan options and credit card perks, and direct me to Karina. Karina was kind, thorough, and quick at getting my auto loan completed before the dealership closed. Then she completed my credit card application in no time as well. Karina even went as far as helping me do a balance transfer from my other credit cards to my new Golden West credit card so I could utilize the promotion they had available. My experience was absolutely amazing!!! You can’t go wrong with going to these two woman for all of your financial needs!!!! If I could give them 10 stars rather than 5, I definitely would!!!!
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January 2024 by Jeremy Hyde
My wife typically does all of our banking stuff due to my work schedule. She had a great experience with a woman named Amber back in October so she told me she wanted to swop our banking over to Golden West. I personally thought it was a lot pointless effort until I experienced the service that she did! Amber is as great if not better than my wife said she was! She made sure to respect my time (due to it being limited), had excellent customer service and looked for products that financially benefited my family. Thanks to Amber and her ability to take time to get to know us we are now saving over 5% in interest a month and a few hundred dollars in savings every month! Amber directed my wife and I to a nice lady named Karina. Karina was able to get me the quickest auto loan I have ever experienced before the dealership closed, and she got us our credit card super quick as well! My wife just informed me that Karina told her about a promotion that Golden West is offering at the moment for balance transfers. Apparently Karina helped us save a bunch of money by moving all of our debt to Golden West. Thank you for all of your hard work and great service! I’m happy I get to do business with ladies like you moving forward.
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November 2023 by Jordan Romero
They were willing to help me With everything I need. Car insurance loans Credit card Just anything I possibly Good needed help with they were willing to do it At a low rate. Then what's even better And I loved most of all I felt like they were focused on helping me and me Directly Almost as if I was the only one In the Bank. They're fast professional fast And most of all, very kind. I did not feel like they were in a hurry to get me out of the way Like some places have.
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October 2023 by Dane Huntsman
Skyler Packer was very professional and knowledgeable setting me up with a business account. Great experience!
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August 2023 by Paul Kemp
Didn’t get your employee’s name, but she was extremely helpful in letting visa know I would be out of the country and setting up a new cd.
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August 2023 by Ted Varner
Skyler was efficient, kind and knowledgeable. We really enjoyed doing business with her.
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August 2023 by Evette Stuart
The best customer service ever skyler was amazing!! Thank you ..
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July 2023 by Melissa Maxwell
I've banked with them for roughly 6 yrs. When Bailey worked for them I loved them and referred all of my friends and family to them. But, after she left it went all down hill.. I wouldn't tell anyone to bank here any longer.
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June 2023 by Michael Waddoups
Thank you for answering my questions and making suggestions on how to best utilize and maximize my deposit. It was indeed a pleasurable experience and one that makes me proud to be a long time member and share holder.
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May 2023 by Andrew Hackman
I have been with them for years and their service is always excellent.
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April 2023 by Yessenia Figueroa
They are amazing and very friendly. I would recommend 1000%
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March 2023 by Jeff Ball
Misinformation, seems too brand new and all the bugs not worked out of their systems yet. They are very pleasant to deal with tho.
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March 2023 by David Myntti
Great and professional service! Skylar was so helpful and efficient.
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February 2023 by jill vandongen
Skyler was awesome. She helped us with a loan. She was friendly, detailed and answered all our questions. Efficient! Love this CU!
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January 2023 by Christina M
I asked to open two new accounts but they were closing in fifteen minutes so sent me away. American first here I come.
