Goldenwest Credit Union provides friendly and personal service for financial and insurance needs, including auto loans, mortgages, insurance, and credit cards. Multiple reviews highlight an amazing experience with employees who offer excellent customer service, going above and beyond. Staff members are described as kind, thorough, quick, professional, and very helpful. They take the time to get to know members and recognize their needs, making individuals feel as if they are the only one in the bank, without ever seeming in a hurry. Specific assistance noted includes discussing auto loan options and credit card perks, completing auto loans quickly before dealerships close, and processing credit card applications efficiently. Employees also help with balance transfers to utilize promotions, saving members money on interest and monthly expenses. Additional support mentioned includes helping with car insurance loans, notifying credit card companies about international travel, setting up new CDs, and offering suggestions to best utilize and maximize deposits. The overall experience is repeatedly called absolutely amazing, pleasurable, and something that inspires loyalty, with members expressing a desire to give more than five stars for the outstanding service.
