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“Associate was very quick. I had 2 customers ahead of me and was in a hurry to my amazement I made it in and out in less then 15 minutes with 2 new screen covers.”
“Caleb the assistant manager was super helpful in getting me the phone and watch I wanted. He explained things well and was very patient, even when I wanted to switch colors later on. Best phone company experience I've EVER had thanks to him.”
“I’ve had the best experiences/interactions here at this location! Jocelyn was soo helpful, kind, and easy to speak with when I had a 100 different questions for her. The second time I came in - I was helped by Brynn. Again, I felt like it was very easy to speak with him and he was very helpful. 10/10 customer service!! Hopefully I spelled their names correctly. 🤞”
“My husband's phone was eligible for an upgrade so we ran into the T-Mobile store at The District. I had previously gotten a phone about 5 months ago here and the best salesman ever helped me his name is Paris. He did a great job then and I was hoping that we would run into him again. Right when I opened the door I was greeted and it was by Paris! I introduced him to my husband and within just a few minutes he had him upgraded to a new phone and started our data transfer for us. He was able to answer any questions and was so very helpful in every way. It was the best experience ever!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I had a broken (or so I thought) 7th Gen Ipod Classic laying around and I figured it was unfixable. But I finally started calling around to a few places and luckily I found this store. I wasn't sure if it was the hard drive or the battery that was the issue. Luckily it was just the battery, and they swapped it out for a new one at a reasonable price. Now I have a 155gb of music that I thought was lost forever. And the team was very easy to work with.”