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December 2023 by Zach Chase
Atm doesn't work
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November 2023 by Austin Wilcox
Bridget and Holly are always so nice love this branch. Also Austin has been great help with my business account
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July 2023 by Paola Johnson
Terrible customer service. When I walked in, there was zero communication expressed. No one was at the teller stands to help and three people that were there, were zero help. I stood in the middle of the office with no guidance. I understand that maybe there were other tasks that were a priority but at least greet the customer, and ask them to wait. Just a little bit of common courtesy and communication goes a long ways rather than leaving a person in the dark. It makes you question wether this was discrimination on my Latino/Hispanic ethnicity. And yes, they knew I was there.
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April 2023 by NRV .Media
I got the roll of quarters I requested.
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March 2023 by Josh
This place is an absolute joke!!!! They wont let me put cash into my account?!? When I tried to close my account, the refused to close it and will not return my funds. This location is horrible and Chase Bank is a SCAM!
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July 2022 by Rick Jones
I've never had a problem at this branch. The tellers and other employees are professional and nice to work with. The only thing I don't like is the location of the tellers. It's around the back to the left of the lobby entrance. There is a sign, but it just seems a bit strange.
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April 2022 by Yacob Bush
Nicole is awesome. Love working with chase
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February 2022 by alex tong
So terrible customer service
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May 2021 by jasmin landin
I went to make a withdrawal today through the drive up window and was assisted by (Morgan) unprofessional and rude, she already had an attitude when I filled out my withdrawal slip and then proceeded to just hand me my money and walk away without saying a single word super impolite it’s unfortunate because every single time I come to this branch I get treated respectfully and get helped so kindly I have never been more disappointed with Chase and their customer service here.
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September 2020 by Raymond Hensley
Nicole! She is a SUPERHERO! She worked a miracle in five minutes, saving me from a ton of problems. I appreciate her Soo very much!!
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August 2020 by Carl Anderson
The staff here is always very friendly and helpful.
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June 2020 by Spencer for hire
This Branch manager Jeremiah Cornia should be turn-in to bank’s internal investigation for abusing, bureaucratic and numerous complaints about his attitude towards depositors and customers. Even refusing deposits of the life saving Economic Impact Payments checks issued by US Government. After taking the check to other branch and successfully deposited, we realized it’s just him. This Chase is a good bank and need to weed out some bad seeds like him occasionally!!!
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September 2019 by Jeannie Oquendo
Been a customer going on 5 years now and they are awesome eager to help and always courteous and knowledgeable. I have and will continue to refer many. They are my bank and I am proud to have them in my corner.
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August 2019 by Bradley Diamond
My company has been making deposits at this bank since they opened. One day the branch manager was running the drive through and he refused to take my deposits. I explained that they haven't had an issue for years. I went to the branch on Washington Blvd. and they accepted my depsoit no problem.
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May 2019 by Danielle McConnell
Woooow... they close at 6pm. It's 5:05pm! We went in just to deposit CASH into an account. The two ladies acted like it was the biggest inconvenience that we came in so late..