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July 2021 by Nichole Graham
Do NOT get your car washed here. My car looked like I washed it with steel wool / sand paper on the top of the trunk, the top of the roof and along the driver’s side after a wash there on 5/27. It is so bad I took photos and called my insurance company.I filed a claim with Alicia, the assistant manager/ attendant, at this Supersonic Express an hour after my wash, who said “Manny”, the car wash manager, would get back to me. I’ve had absolutely no response and have reached out to their corporate office.The scratches are so significant that I’ll be filing a claim with small claims court.Absolutely horrible.Update: $1300 in damage from getting my car washed at this place. Supersonic never “looked into it” as they claim in their response below. If you get your car washed here, prepare yourself for this sort of damage and thug-level customer service.
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July 2021 by Michelle Sulley
I used to have an Express Pass and used the car wash for quite a while. While the vacuums are very good and the mat washers are great, the car wash is not good. When they first reopened, it was awesome, but as time went on, they used less and less soap and my car was not clean when I left. I have canceled my fast pass. The location on 700 East is much better.Services: Auto detailing
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June 2021 by Meadow Wilde
The wash itself was fine. Prices on the website were significantly different from the prices at the machine. One vacuum hose was missing, one didn’t work, the other was fine. Person not at the entrance to the wash and then ran up to tell me I was too far in, but no signs indicating when to put in neutral.The worst of it is how dirty everything is. Garbage cans have not been emptied and there is trash all over the vacuum parking spots. Partial blame to the patrons but also blame to not emptying the cans. I will not return
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June 2021 by A Behrin
We wash both of our cars here almost every day. Really nice crew. They are having a hard time getting staff right now (like all the other places, i.e. restaurants) so sometimes only one person is available to man the front and the wash station, yet they are always great with us. Vacuum stations are available all the time, and there are self-help mat washing machines. Our cars get that muddy look after every rain, and it’s wonderful running it through here and getting clean, and in the winter getting the road grit/salt off. Well worth it to us. Thank you!
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June 2021 by Andre Pratt
This is my favorite location. Everyone there is great. Good team of people. Thanks guys!
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June 2021 by Donald Kim
I like the free vacuum. The car wash was good. I didn't have to go back through a second time so I'm happy with it.
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April 2021 by Ken Kanashiro
The staff here are so nice, and detail oriented! The lady caught that my truck cap window was slightly open before I rolled through their wash, and the gentleman manning the entrance station is very friendly and welcoming.The vacuums were quickly fixed and have very strong suction now. Great results
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April 2021 by Rick Phinney
I have a monthly membership with Supersonic and have had it for over a year and I do love it. The vacuum stalls are wide and there are mat washer, although the last time I was there, one of the two wasn't working. It's easy and fast and great value.
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March 2021 by Dan Nelson
I am an old customer for more than twenty years. Since they changed ownership they have lost there touch.I am signed up for the automatic wash on 3 vehicles and for the most part that has been an ok experience.My large disappointment is in the detailing side of there business. I have gone twice through it in the last year and both times has been an absolute let down. I paid for the vinyl and leather cleaning and treatment this time mainly because my back seat had got dirty with mud. And when I jumped to take my vehicle I notice that they had not even touched it. They also over-sprayed everywhere and never bothered to wipe it up. My steering wheel was so oily I had wash my hands and two of my windows must have been sprayed with the same oil residue because the have a foggy oily film that does not come off. Because they took two hours to do the detail which 45 minutes longer than what they told me, I was late for work and could not take the time to tell them. Normally in the past they walk you through the detail now days they just hand you the keys and walk away!I really miss when the Carson’s owned it they really new how to take care of both the clients and employees, it is very obvious things have changed.Super sad and bummed about my Supersonic car wash experience I used to love them!!!!Service: Auto detailing
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July 2020 by Jonathan Cretsinger
Car wash was fast and the end result was clean! Only downside is limited stalls/bays for vacuums. You may have to wait if it's really busy. And there's not much room to wait either.
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July 2020 by Jennifer Powell
Nice friendly service. My car looks great!
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July 2020 by Leslie Milner
Love this place it has free vacuum and floor mat cleaner
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June 2020 by Derek Dickerson
I have the unlimited pass (also works @ 700s location) and it is super worth it if you drive nearby daily or live close by because it hardly takes any time and who doesn't like having a clean car? My favorite thing about this location is the vacuums though, they are free after a carwash and the suction is better than any other place I've been. Highly recommend.
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June 2020 by Zane Nelson
The wash did pretty good, all except it didn't really wash out the back of my pickup truck. If it had I would probably give a 5 star they had convenient floor mat washing machines the vacuums worked great and the staff was very friendly.
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June 2020 by Hansen Willians #JustJesus
Closed at 10:30 AM on May 31, 2020, without any warning, but to discount the unlimited pass it is very quickly, I have already requested the cancellation, and continue to make the discount.
