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March 2024 by Cindy Winchester
Amazing experience! Michelle helped me every step of the way to get my Chinese visa! Thank you so much for making my dream of traveling to China possible!
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December 2023 by Yasmin Romney
I had a great experience with Eastern Travel. Brian was very knowledgeable and patient. He answered all my questions, and I never felt pressured. I'll will use Eastern Travels again and I'll recommend them to my friends and family. It was a real pleasure to work with Bria M. Thank you!
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July 2020 by Anna Pratt (Anna)
DO NOT BOOK THROUGH THESE PEOPLE. If a ZERO rating was possible I'd give this travel 'agency' such a rating. I warn you to NOT AFFILIATE WITH THESE PEOPLE. Here's my story and how it was supposedly handled:I planned a trip to my home country - Indonesia - MONTHS in advance, as my brother had passed away. Next thing I know? Once I arrive to the LAX International airport I was sent back home as a result of this so-called agency 'unknowingly' proceeding without accurate information on the expiration date of my passport, along with my ability to travel with it. It was in EASTERN TRAVEL'S responsibility to inform me that my passport was no longer valid during this time period. I was sent home on my own expense.
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November 2019 by Justin Powell
Brian does work for my nonprofit, booking adults and youth all over Southeast Asia and Nepal, and he bends over backwards to help us with every hiccup and need we have. He gets us the best deals and solves any problem to the best of his ability. Considering the parameters he has to work in with airlines’ rules, he does a great job managing those and getting fair outcomes. I highly recommend Eastern Travel.
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November 2019 by Anna Pratt
DO NOT BOOK THROUGH THESE PEOPLE. If a ZERO rating was possible I'd give this travel 'agency' such a rating. I warn you to NOT AFFILIATE WITH THESE PEOPLE. Here's my story and how it was supposedly handled:I planned a trip to my home country - Indonesia - MONTHS in advance, as my brother had passed away. Next thing I know? Once I arrive to the LAX International airport I was sent back home as a result of this so-called agency 'unknowingly' proceeding without accurate information on the expiration date of my passport, along with my ability to travel with it. It was in EASTERN TRAVEL'S responsibility to inform me that my passport was no longer valid during this time period. I was sent home on my own expense.
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September 2019 by Anna M.
DO NOT BOOK THROUGH THESE PEOPLE. If a ZERO rating was possible I'd give this travel 'agency' such a rating. I warn you to NOT AFFILIATE WITH THESE PEOPLE. Here's my story and how it was supposedly handled:
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June 2019 by William Barrett
I would give zero stars if I could. Absolutely do not use this agency. I booked a world wide vacation with this agency after using them for over 15 years and they demanded payment by wire transfer. Scolded by the agent is not my idea of a luxury purchase.
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May 2019 by Linda Broussard
Brian was fantastic! He worked hard to find the best flight with the most benefits for the money. Thank you!
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April 2019 by Diana Ye
Misha was the absolute best!!! She made sure that all of my paperwork was accurate and in order. I needed a visa for China and was worried that I wouldn't get it in time. I ended up getting it earlier than I expected. This may not happen for everyone but the service I experienced was stellar! She kept me updated and was open for any and all questions. Would definitely recommend this service to anyone!
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March 2019 by David Hui
I was referred to Eastern Travel by a close friend from Idaho for a last minute China visa. Michelle was wonderful, very friendly and very knowledgeable in China travel. Thank you Michelle for your professionalism and great customer service! I highly recommend Eastern Travel for your next vacation.
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January 2019 by Michael Wu
For people you are unfamiliar with the Chinese Visa process, Eastern travel can help you. If you live in Utah, you need to go to Washington D.C. embassy to apply or hire someone to do so .
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December 2018 by Bryan Taggart
Outstanding people and incomparable detailed service.
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October 2018 by Kazu Tadashi
I visited their office in order to apply for a 10 year visa to travel to China the following year. They were quick, informative, friendly, and professional. Their pricing is great and they settled any concerns I had with my paperwork. I would recommend this agency to anyone looking to travel.
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August 2018 by James Arvidson
They did a great job putting together a trip to China for a large group of people quickly. They assisted with Visas and everything else we needed. They were friendly and helpful. Everyone I dealt with spoke English as a second language so be prepared to take a minute to make sure you understand them and they, you.
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August 2017 by Alix Chen Yee
Great service and great deals. The representative was very professional. Would gladly do business again with them.
