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December 2023 by Kevin Lavin
Let me start by saying that I typically do ALL auto repairs myself, because I learned the hard way early on that is difficult to truly trust mechanic shops, unnecessary repairs and upselling. I have been traveling a LOT for work recently, so I had nowhere enough time to do this particular repair myself, so I needed to find a good mechanic to get this done while I was away. Now, I already knew exactly what the problem was (bad alternator in my Highlander), I knew exactly how long it would take to remove the old one, install the new one and reassemble the radiator hose. I also knew ~about what the hourly labor rate 'should' be, so I was already preparing for pushback from any new mechanic I was going to deal with.Well, with a few bids, I heard back from Abril (owner of Timing Auto Repair) almost IMMEDIATELY. I told him what the "symptoms" were, but not much else. He was MORE than accommodating with my quick timeframe for turnaround time and also let me drop the car off the night before my trip. He had the Manager of the shop (Anthony) reach out to me right away to discuss. Well unbelievably enough, they reached out to me and identified the problem... which was EXACTLY what I thought it was and also quoted the EXACT amount of time for labor that I had planned on, as well as the most fair hourly rate amongst all the other bids from competing garages.Their communication was absolutely impeccable and frequent! They even followed up a few days after just to see how everything was running and check to ensure I was satisfied with their work.Let me tell you... NOWHERE in Salt Lake City will you find:1. A more honest group of mechanics2. Anyone that provides the level of communication3. ANYBODY more accommodating4. A Mechanic that you REALLY want to go back toNOWHERE. PERIOD.Honest work is what you can expect from this shop, nothing less (but a whole lot more!). I've never (NEVER) been more inclined to write a review before, and these guys TRULY deserve it. I have ZERO hesitation recommending this business to ANYONE, because well... they not only provide over-the-top customer service and top-notch work, but they provided me with peace of mind. I now have a place I can trust and not have to worry about any "back and forth negotiating" for unnecessary repairs.***TRUST ME - Not only will you WANT to bring your auto repairs here... you absolutely NEED to! ***Thank you, Abril & Anthony, for a paramount A+ experience at your Auto Shop! Expect to see referrals from THIS guy!
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December 2023 by Kevin S.
Fantastic service. Great price. Easy to communicate with. Not easy to find the garage but I would certainly come back again!
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December 2023 by Kevin L.
Let me start by saying that I typically do ALL auto repairs myself, because I learned the hard way early on that is difficult to truly trust mechanic shops, unnecessary repairs and upselling. I have been traveling a LOT for work recently, so I had nowhere enough time to do this particular repair myself, so I needed to find a good mechanic to get this done while I was away. Now, I already knew exactly what the problem was (bad alternator in my Highlander), I knew exactly how long it would take to remove the old one, install the new one and reassemble the radiator hose. I also knew ~about what the hourly labor rate 'should' be, so I was already preparing for pushback from any new mechanic I was going to deal with.Well, with a few bids, I heard back from Abril (owner of Timing Auto Repair) almost IMMEDIATELY. I told him what the "symptoms" were, but not much else. He was MORE than accommodating with my quick timeframe for turnaround time and also let me drop the car off the night before my trip. He had the Manager of the shop (Anthony) reach out to me right away to discuss. Well unbelievably enough, they reached out to me and identified the problem... which was EXACTLY what I thought it was and also quoted the EXACT amount of time for labor that I had planned on, as well as the most fair hourly rate amongst all the other bids from competing garages. Their communication was absolutely impeccable and frequent! They even followed up a few days after just to see how everything was running and check to ensure I was satisfied with their work. Let me tell you... NOWHERE in Salt Lake City will you find:1. A more honest group of mechanics2. Anyone that provides the level of communication3. ANYBODY more accommodating4. A Mechanic that you REALLY want to go back to NOWHERE. PERIOD.Honest work is what you can expect from this shop, nothing less (but a whole lot more!). I've never (NEVER) been more inclined to write a review before, and these guys TRULY deserve it. I have ZERO hesitation recommending this business to ANYONE, because well... they not only provide over-the-top customer service and top-notch work, but they provided me with peace of mind. I now have a place I can trust and not have to worry about any "back and forth negotiating" for unnecessary repairs. ***TRUST ME - Not only will you WANT to bring your auto repairs here... you absolutely NEED to! ***Thank you, Abril & Anthony, for a paramount A+ experience at your Auto Shop! Expect to see referrals from THIS guy!
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November 2023 by Ken ..
Control arms upper they were more concerned about selling me a full front end than what I requested I had already replaced everything else if they would have read request so they never gave me estimate on the work I needed
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October 2023 by Brandon Peace
Had a tune up, break job, and some other minor mechanical repairs done.Carlos was great to communicate with by text, which made setting this up easier while I was at work.Dropped it off on Thursday and it was done Saturday.My wife loves having the 'get up and go' back in her car.The customer service was great. I'll be bringing our other vehicle here as well!
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September 2023 by Nick B.
one of the best mechanics out there, fair honest, and fast! People are sleeping on this account.
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September 2023 by Sterling Johnson
Needed some repairs with my Mercedes and they were quick to give me a quote and great at communicating! Anthony is great and will take care of you and update you every step of the way. Will be back for service! Highly recommend!
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September 2023 by Dayten Jennings
Anthony is the only guy I trust with my vehicles. Always has the best advice, and best work. Response time is great. 100% recommend to everyone!
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July 2023 by Megan C.
honest & trustworthy auto shop! anthony does a great job explaining all the details goin into the service and is transparent about every step which i really appreciated. Abril is also great at coordinating my appointment and responding promptly. highly recommend!
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June 2023 by Nathan Eldridge (UDC)
My wife went in for an A/C diagnosis. She went in thinking the place looked shady but she trusted my judgement. Here is what she texted me after they serviced our van:Ok it's so great learned SO MUCH! Really good good guy... explained everything step by step....I would recommend these guys to anyone.... never seen someone so honest from step by step moment to moment explaining every little detail,PLUS he helped fill everything up fluids and explained so much! And helped me see where the fan might be losing a little soft cuz fan might be dying but a new fan may only be $70 ..... BUT AC works for now even if it doesn't blow hard, but that fluctuates...Fantastic, did everything he said!????I got to watch the whole time and stand right next to engine!????Plus showed me coolant was low and & filled it up and everything.Omg.... he even stopped me as I backed up and said "hold on, let me check your tires" ???Omg he even called me back cuz he remembered he forgot to tighten a bolt! Wowza.END OF TEXT!THAT SAYS IT ALL GUYS!! CHOOSE THIS PLACE!!HAPPY WIFE HAPPY LIFE!!!
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June 2023 by Shaun Thompson
Great at diagnosing problems,communication and they do a professional job at a good price.
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June 2023 by Steven Klekas
Not sure what is going on with this business. I’ve called and texted Anthony multiple times for about a week with no response back… Building also has no sign looks vacant. Went by again today, door locked and no note or sign.
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June 2023 by Nathan ..
My wife went in for an A/C diagnosis. She went in thinking the place looked shady but she trusted my judgement. Here is what she texted me after they serviced our van: Ok it's so great learned SO MUCH! Really good good guy... explained everything step by step....I would recommend these guys to anyone.... never seen someone so honest from step by step moment to moment explaining every little detail, PLUS he helped fill everything up fluids and explained so much! And helped me see where the fan might be losing a little soft cuz fan might be dying but a new fan may only be $70 ..... BUT AC works for now even if it doesn't blow hard, but that fluctuates...Fantastic, did everything he said!I got to watch the whole time and stand right next to engine!Plus showed me coolant was low and & filled it up and everything.Omg.... he even stopped me as I backed up and said "hold on, let me check your tires" Omg he even called me back cuz he remembered he forgot to tighten a bolt! Wowza.END OF TEXT!THAT SAYS IT ALL GUYS!! CHOOSE THIS PLACE!!HAPPY WIFE HAPPY LIFE!!!
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May 2023 by Shane S.
Anthony redponded in minutes after I posted what I thought I possibly needed repaired on my vehicle. He not only informed me that it wasn't what I thought it was but properly figured out what was going on, which ended up being a few minor things that only cost me half what I was originally quotedHe kept me informed with every new find and wouldn't proceed with the repair without my ok. He is also very personable and honest I'm thrilled that I found Timing auto repair and will be using them from now on
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March 2023 by Nicole L.
Anthony was such a great help with my oil leak! He showed me the issue and even took the time to scan through my whole car to see if there were any other issues. I felt like his work was very timely, and getting this done through him lifted a huge load off my shoulders. Glad to have found a reliable and reasonably priced mechanic that's only 5mins from me. Will definitely be coming here with any car issue I run into.
