About Mountain America Credit Union - Spanish Fork Branch
Mountain America Credit Union's Spanish Fork Branch provides a range of banking services, including checking and savings accounts, auto and home loans, and personal finance consulting. The branch offers drive-up, ATM, and online banking options, with the drive-up being open on Saturdays. Customers have generally had a very positive experience with the staff at this branch. Loan officers Bambi, Luis Segura, and Lorena have been praised for their efficiency, courtesy, and excellent customer service. Customers have noted that the staff went above and beyond to assist them, even if they were not account holders. However, one customer had a less satisfactory experience, stating that the staff did not listen and they had to repeat themselves several times during a simple cash deposit transaction. Overall, the Spanish Fork Branch of Mountain America Credit Union appears to provide a high level of service and support to its customers.
Very positive experience with loan officer Bambi. She was efficient, courteous and well prepared for my auto loan transaction.
April 2025
Oh my gosh the staff was INCREDIBLE! I've never experienced such high level service from any bank in any country I've been in! Bambi and Christopher went above and beyond. I don't live anywhere near this branch, and I'm not even an account holder, yet they still treated me like family!
January 2025
Atm wasn't allowing deposits so I had to talk to to a person. They didn't listen and I had to repeat myself several times for each step during a very very simple cash deposit. Would've preferred not to talk to anyone.