The United States Postal Service location at 165 E 900 N provides essential mail and package services to the community. Customer experiences at this post office vary, often highlighting the impact of individual staff attitudes on the overall service. Many reviews describe workers who are happy, attentive, kind, patient, friendly, helpful, considerate, and who make visits pleasant and easier. Specific interactions note clerks who are super patient with learning customers and who provide very quick service with a welcoming energy. However, other feedback points to inconsistencies. Some customers have encountered a clerk who was short, impatient, and embarrassed people, making the process a pain. There have been instances described where staff were unwilling to perform basic tasks like scanning packages, with one account detailing a refusal to scan boxes for a local business, reflecting a poor attitude and a lack of support. This has been characterized as a situation where a few bad apples with bad attitudes bring the entire image down, forgetting their service-oriented duties. An update from a customer notes that things have improved at this post office, with the same staff becoming more helpful, kind, and considerate than previously, making it pleasant to visit. The contrast between very positive experiences with certain individuals and negative encounters with others defines the reviews. The U.S. Postal Service is actively recruiting for various positions including delivery and processing roles at this and other locations.
Robert and Gaylene were both incredibly helpful and professional. Their machines were down but they worked through it and served a big line of customers. They are great folks and USPS should be proud to have them!!
April 2026
I often pop in to send packages and restock on flat rate supplies. The staff here are warm and friendly. I bring in prepaid packages and they always scan them immediately and get them processed the same day. Definitely recommend.
April 2026
I’ve been going to this post office for about 2 years, and I’ve always had an incredible experience. The past two days everyone has been extremely friendly, notably Gaylene who’s always been so friendly and conversational. She has a great attitude and is very positive. 10/10 service, absolutely made my day today.
