Security Service Federal Credit Union has been providing financial solutions for its members since 1956. The credit union offers a range of services, including checking accounts with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage for cracked screens, water damage, and theft. They also provide money-saving mortgage loans with up to $5,000 off closing costs, as well as credit cards that offer 1.5% cash back or rewards. Customers consistently praise the friendly and knowledgeable staff at the credit union's branches. Interactions, whether in person, over the phone, or online, are described as exceptional, with the staff going above and beyond to provide personalized service. Customers feel valued and appreciate the personal touch, which is rare to find in banking these days. The staff are also commended for their professionalism and expertise, helping customers find the best solutions for their financial needs. Overall, Security Service Federal Credit Union is highly recommended by its members for its comprehensive financial services, friendly and helpful staff, and commitment to providing a positive customer experience.
I just spoke to helda I’m not sure if I’m spelling that correct but she was amazing and was very helpful and kind!
April 2026
Amazing customer service!! Very efficient and professional. It was my first time opening an account and Genessa and Alex were incredible!
March 2026
This place had amazing customer service, i had an amazing experience here and they answered all my questions and helped me through the entire process. Compared to some other places i have been too this place was much more enjoyable and had the best atmosphere!