This Verizon store in Syracuse provides exceptional and helpful customer service. The staff is very kind, very nice, and very patient. They are described as awesome, super patient, helpful, and fun. Employees go above and beyond, showing remarkable patience and persistence to fix phones and resolve account issues. They help with upgrades, device setups, and switching apps over. Customers report leaving the store happy with fast and professional service. The experience is highly recommended for anyone needing help with their cell phone or wireless plan.
Tyson helped me install a new screen protector & did an excellent job…thank you!
August 2026
Dalyn was very helpful and patient, he helped up bundle packages and save a bunch on our plan and get our account set up to more fit our families plan. Excellent service would definitely like to have his help again
April 2026
Josh was amazing. He took the time to work with me in trying to find the best plan for me. Very knowledgeable and professional.
