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“This was a Monday morning that I was waiting for the doors to open!! Once they did Gage assisted me as well as he could!! I had a Medical Issue a few days Prior and Couldn’t Remember My Passcode for My Phone!? Instead of being Rude he asked me a couple of question's!! With a Smile on his face he said Very Respectfully “Ma’am you Need to Go to Apple” This is Not a T’Mobile Issue this is an Apple issue!!? He gave me directions on Where to go!! Told me Good Luck and said if I had any other Questions to come back anytime!! He Smiled the Entire Time and was so Understanding and Helpful!! He was AWESOME!!! Thanks so much, Amy! ⭐️⭐️⭐️”
10AM - 8PM
2035 N Harris Blvd Ste A, Layton
Mobile Phones
“They were very helpful, kind, knowledgeable and supportive. If you need any help with issues, I highly recommend coming here first. Thank you ladies for your help.”
“TINA ?! Thank you so much for going above and beyond. You went the extra mile to deliver an encore performance. I appreciate you! Every Metro needs a Tina. Patient, knowledgeable, and on point!”
“Stress-Free experience! The staff patiently walked me through my options and helped me set up my new phone. No issues! Thank you to Tanner and Daniel for the help. Great job! Highly recommend.”
“Great customer service from Yajaira! They didn't have the phones we were looking for in store, so she helped us order them from the app. She s so helpful and sweet. She helped even though she received no commission for the phones. This will now be the only Boost mobile I go to for future service needs. Highly recommend this store and employee.”
“This really should be 10 stars because 5 stars just is not enough. Sam stayed pass closing time (I showed up at 7:57pm on a Sunday)to help with a new line I wanted to add. He did not hesitate or tell me to come back in the morning. He helped me and was so extremely nice and just great service. He deserves a raise!!!”
“Been a customer for about 8 years now, but recently we had a great experience! Our service attendantJay was extremely helpful, friendly and knowledgeable. Even hooked us up with a better plan that was more suited to our family. Will definitely be sticking around for a while longer. Especially if this level of service continues.”
“Miguel was over the top excellent with customer service and support. Great store, great manager and on point with the systems, knowledge and care with T-Mobile. Thank you!”
10AM - 8PM
859 S Washington Blvd Ste 4, Ogden
Mobile Phones
“The guy who way there yesterday was amazing. He didn't have my somethings that was part of the package deal that I got with my phone (liquid screen protector phone case xcetera) so he tracked down who did and solved the run around for me as well. Sorry I don't remember ur name but Thank you so much for the EXCELLENT SERVICE.”
10AM - 7PM
3178 Washington Blvd, Ogden
Mobile Phones
“Janie is amazing! She was so patient with my mother-in-law while she got her very first smart phone. She's also some kind of wizard with screen protection application! Dealing with phone issues can often be very difficult, but she made our visit easy and pleasant. Thanks, Janie!”
10AM - 5:30PM
158 W 36th St, Ogden
Mobile Phones
“Jeremy is the best tech in Utah, he has repaired many of my devices that I thought were beyond repair, he uses factory quality products to refurbish each device where other locations skimp to save a buck. I highly recommend that do your business at Prestige Wireless! I have followed Jeremy from PC laptops to now His location! Thats right he is that good that he was able to open his own store. Trust me I say he will treat you right, He is a family man and faithful to his customers and you will always feel welcome and leave happy.”
10AM - 8PM
852 W Hill Field Rd Ste A, Layton
Mobile Phones
“This is by far THE best T-mobile experience I've ever had. When we got setup for T-Mobile in Arizona, the dude who set us up didn't know what he was doing, and was just rushing us to get us out it seemed. Following that, we had so many issues with our account including extra fees, unable to access our bill, and more. We went to the Riverdale T-Mobile store, the Clearfield one, and multiple other ones just to be quickly shunned out when expressing needing help with our problem, seemingly like they didn't care to help us. We came to this store & was immediately kindly welcomed in by Whitney (please ask for her she's the BEST!!!!) and she helped us through EVERYTHING we needed and was so so kind and helpful. I will only ever return to this store because of her & her manager Daniel, they were both amazing and sweet. Genuinely the best customer service ever.”
9AM - 8PM
936 N Main St, Layton
Mobile Phones
“I am excited to share that we visited the store to upgrade our phones and we received wonderful service from Gwendolyn. It was an enjoyable visit and we walked away with just what we wanted. She was superior for all the thinks that were important to us. An enjoyable conversation. No high pressure sales. Kindness. Helpful. Pleasant. It was a great experience being in the store. Thanks Gwendolyn.”
“i had the best experience here yesterday! the friendly employee, Oscar was so kind and willing to help me any way he could! I had to go back 3 times and each time i was there he was more than willing to help and was so kind the whole time! and he’s a pro bc my phone is fixed and he knew exactly what to do! thanks Oscar!”
“Amari was great and spent a long time with me. Answering questions and showing me how to use my new phone and watch. There isn't anything else he could have done to make my getting a new phone any easier”
“This guy sucked and didn't help at all! My phone started working and my number started to work, so now I get texts and calls from my girlfriend and mom. Im so upset he fixed my phone! (im just playin, this guy was actually really helpful)”
“I needed help setting up my daughter's phone with family link. Whitney A. took care of me like we were besties even though I just met her. She is highly knowledgeable about Samsung phones and fixed my problem in less than 10 minutes. The rest of the time we gabbed about girl and mom stuff and she showed me so much kindness and grace. Her service went beyond the customer experience. She connects with people making lifetime customers.”
“Taylor was fantastic! Even though I had an unusual situation, she got everything sorted out quickly and was patient, kind, and genuinely helpful the whole time.
I also want to give a shoutout to the manager, Kyle. There was a bit of a wait, but he made a point of checking in on everyone in line and also how he managed his team in the store!
Overall, this store has an amazing team. Great service from start to finish — highly recommend! 🙌”
“I love this company! Craig and his team are great to work with. No matter the size of the order big or small they have reasonable pricing, clear turn around and great quality.”
“Earrings spent over an hour helping me with my Hotmail account and he helped me find my gmail account. He also went over and beyond in helping me with my apps. He was knowledgeable and he listened to an old lady. His customer service is above the top! His knowledge and skills are so excellent in this world of technology! Keep him!!”
“Went in to get a new screen after a disappointing experience yesterday at the riverdale store. Max was extremley polite , quick and very helpful! He has a good crew and should be commended.
Job well done max!”
“After having been an Android user for 25 years, The Dove and I went to our local TMOBILE store in Clinton Utah. We traded our Android phones for brand new IPhones, Pro17 Max.
We met Whitney at the store who took care of us, held our hand, reassured us that everything would be ok.
We were so nervous, about changing phone brands but Whitney was just great. Extremely knowledgeable, friendly and courteous.
5 STAR SERVICE FROM WHITNEY
THANK YOU VERY MUCH!!!”
10AM - 8PM
600 State Street Ste 1, Clearfield
Mobile Phones
“Oscar and Ruby have such great customer service. Me being a project manager over a huge contract. I was very impressed on how well they handled , what me and my husband observed. When we arrived there was no other customers, but us they were very welcoming and polite. Seconds later the whole store filled up with more customers. They welcomed everyone while staying focused on the current customers , never once did we fell rushed like we were being rushed threw. They were able to help everyone one of us. Before I knew I looked around as we were finishing up . I was like wow you guys handle that full house very well with no signs of pressure or stress. Very good employees you have there. Thank you”
“Alayna idk if that’s how you spell her name but she was absolutely amazing, incredibly helpful and super nice and knowledgeable. We did so much running around and she gave us more info then even the customer care line, Layton just straight up hung up on us after I tried explaining my situation with a transfer pin. How rude. Go to the roy store. They’re amazing.”
“(Translated by Google) Very good service from the young man who was there, he treated me wonderfully, he solved everything very quickly, good service, I recommend it ?(Original)Muy bien servicio por parte del joven que estaba me atendió de maravilla solucionó todo muy rápido buen servicio lo recomiendo ?”
10AM - 8PM
985 W Riverdale Rd #104, Riverdale
Mobile Phones
“Wow as if my previous trip was not awesome enuf, this one topped it with Lara's patience! Got no help at all for payment plan with ur stupid cold AI on the phone. Lara called Ely on phone & helped me get set up on a promise to pay plan. Mgr Jordan was also super cool & patient. 5 stars!”
“Jeremy, the manager, stayed on the phone with various T-Mobile employees for almost an hour to help me solve a problem that should have been FAR simpler than it was. Kudos to him for that kind of perseverance.”
“I have been to Verizon stores across the country, and have never had an experience like the one I did two weeks ago at the store in Layton, Utah. I worked with Issach Tripp, and he was able to make it his mission to make sure I was clear of all of the changes made to my 20 year old family account to allow me to feel safe shopping in store after a terrible experience.
I had tried to do an order online, but was unclear about my monthly charges and decided to go into the store which is what I wanted to avoid completely.
Issach took 10 minutes to look at my account to get a full understanding of what was happening, and was able to get me set up with 3 different services I was already paying for, but showed me a breakdown of how much it would cost to save as much money as possible.
In no way did I feel any sort of pressure from him or his manager Esmay (I did not get the spelling of her name so I apologize if it’s incorrect). Both of them made the entire process very smooth, clear, pressure free, and exciting.
If I could give this store more stars, I would 100% do so, as I cannot thank Issach and Esmay for getting my wife and I fully taken care of.
I will never work with anyone besides Issach.”
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“Dalyn was very helpful and patient, he helped up bundle packages and save a bunch on our plan and get our account set up to more fit our families plan. Excellent service would definitely like to have his help again”