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April 2024 by Dallin Cowley
They were very polite & got us free dessert samples. Thank you to Juan Pablo for the excellent service.
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April 2024 by Lone Wolf
I got the tail end of all the trays. My burrito was soggy, and the service was horrible. There was no manager on duty. I would not recommend this location or any location for that matter. This franchise has gone down the whole.
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April 2024 by Taya Bagley
It's amazing how their entire crew of 10 plus people are proficient at ignoring your existence when you've put in a to go order. I get they want to complete change over, but just hand me my bag that's sitting their getting cold.
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April 2024 by Genesis Roa
I place an order online and they cancel my order and I have to wait 7Days to get my money back and I'm hungry, what a lack of respect!!!!!!
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April 2024 by Blayne Christensen
Café Rio - great food every time.
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April 2024 by Lucero Isaac
Couldn't get the order right,I ordered a salad , pinto beans fire grilled steak and lime rice, instead I got sweet pulled pork with Mexican corn inside my salad , ordered a large coke and got diet coke instead
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March 2024 by Twisty Sis
They rush you through. Ask for the extras on the side or they won’t make it in to your food.
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March 2024 by Endorphin Factory
Had to wait a total of 25 minutes for them to make a side of elotes and was lied to and ignored several times. No apology or anything for the inconvenience. Worst cafe Rio out
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March 2024 by Chris Jolley
Love the sweet pork
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March 2024 by Holly Nielsen
We have come to this location twice a month for years. One other time recently we had an issue and again today. We always get curbside pickup and give them lots of time to have it ready. Today not only after app telling me it is ready we waited 20 more minutes. Finally walk in to get it and they aren’t even busy. My food is ready but now cold and 4 employees are just standing around by the take out register. Then we get home and our serving sizes are half of normal. I don’t think I even had a tablespoon of sweet pork, the whole thing (rice, beans, lettuce) would have fit in the palm of my hand. Should have taken a picture.
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March 2024 by Aisha Nasarallah
Didn’t pay attention to the order request was made as regular I order the soup no pico and guac on the side ; soup was given everything in it .
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March 2024 by Katheryn Jeppesen
Im usually not one to leave reviews unless I’m appalled with the service, but here we are. I am so upset with Cafe Rio’s takeout orders. My boyfriend and I love Cafe Rio, but we never order it anymore unless we can go in-person because the takeout is HORRIBLE. Last night I was craving my double tacos but we had had a couple drinks. Against my better judgement, we ordered online. When it arrived, my chicken tacos only had tortilla and chicken. No cheese, no lettuce, no pico. Literally just chicken on a dry tortilla. I don’t even put any modifications on the tacos, but my boyfriend gets double rice and no beans on his burrito and 99% of the time it’s correct. With no modifiers on the tacos, I don’t know why it’s so hard to remember how to make a normal menu item. I swear every time I order after 7 the employees must be high. I will not be ordering from Cafe Rio again unless I can go in-person, because at least then I can watch them to make sure they get it right. I attached both photos of the tacos and as you can see it’s just chicken and tortilla on both.
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March 2024 by Francisco Estrada
Best Cafe Rio Location in Utah!The Manager Laura and staff run this location flawlessly! 10 Stars ?
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March 2024 by Francisco Rios Esparza
Excellent and very
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March 2024 by Mario Z
This location always has rude and unfriendly staff! The food is hit or miss and honestly very time I visit this location it’s a disappointment.
