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December 2023 by Jason Newling
Banking is banking, it's the people you entrust your needs to. The knowledgeable service Mimi provided with her welcoming smile was a homerun for me. This is what the community needs!
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December 2023 by Marie Searle
Britain was very knowledgeable about handling my request. She was personable and friendly and efficient. I’m very grateful for her assistance!
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December 2023 by Feagai Savelio
Britain was very knowledgeable and quick it made my experience a lot better than expected she's very kind and knowledgeable she knows what shes doing thank you for your great customer service I was in and out less than 15mins your a great asset to DFCU
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December 2023 by Marie Brown
The entire branch was super welcoming and made me feel valued. Chandler was very helpful in me getting things set up. They were very professional and really smart. I will for sure be coming back to do more business here.
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December 2023 by Matthews Uvario
Britain was very friendly and understanding! She walked my mother and I through the whole process of setting up an account, and was engaged with us the whole time. She was funny and personable, and we felt at ease. Thank you so much!
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November 2023 by Bryan Fuller
Chandler was amazing, walked in and immediately helped me out, not only with what I needed but more information as well, I love deseret first more than any other bank I've used
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November 2023 by Ori W
Super rude employees. My parents went in for assistance and the teller couldn’t help them, (granted it’s my parents second language) so they called me to see if they could help with me being an interpreter. As soon as the employee go on the phone she was extremely rude. It was extremely disappointing to be treated with rudeness when I’m not even there. I can only imagine how the teller was treating my parents before they called me.
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September 2023 by Dawn Sumsion
Chandler has always made us feel important like we matter. He is respectful and always interested in our needs and plans. Thank you
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July 2023 by William E Cabrera
Deserted first credit Union it's been a awesome financial institution for me they have so many tools that I can use they have helped me with re-financing my home, getting auto loan, credit card & more. The taylor'sville branch has treat me like family they're always willing to help their friendly people smiling people the bank is clean they work to get solutions for you really fast and if you're thirsty you can have a drink from the soda machine for free I want to thank the whole crew especially Alan and Mimi that helped me with my financial needs going above and beyond.
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July 2023 by LouAnne Schwendiman
I got caught in a fraudulent situation and Debbie Gordon has worked tirelessly to get my situation straightened out. She has been wonderful to always follow through promptly and has kept her eye on the situation from the very start. I am grateful for her kind service.
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June 2023 by Melissa Gontcharov
Kyrie is so awesome. She remembers your name and always has a friendly smile and greeting for me and my family. It makes it a pleasure to come in person to handle my transactions. Debbie has help me get serval accounts set up with Deseret First and is knowledgeable about the products and services. I have never had a bad experience with them. I switched from a different credit union because of the poor service and low rates of return. To be honest I should have done it sooner.
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June 2023 by Tonya Huff
Kylie was so wonderful to work with. She was helpful and very kind. She helped me with all my banking needs during our visit.
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June 2023 by Valerie Kernes
I came to the credit union with concerns about my account. Kyrie took care of all my problems. She also gave me some suggestions on other ways to help me out so I wouldn't get stuck in that situation again. I feel more secure about going on my vacation now. Thank-you Kyrie for doing such a great job!!!
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May 2023 by Carol Rose
Chandler at the Taylorsville Branch helped us with a complicated issue with our Trust accounts. He is very knowledgeable about these types of accounts and was able to get our accounts in excellent shape according to our Trust instructions and the credit union guidelines. We are very appreciative of his expert care of us as members. Thanks Chandler! And also thank you your you patience and kindness.
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May 2023 by Edmund Richardson
My experience at DFCU over many years has been very positive. Tellers like Debra Gordon and others make my visit very pleasant with their expertise, kindness, efficiency and other qualities. I plan to continue doing my banking at this top notch institution.Edmund O. Richardson
