-
February 2024 by Heather Hodges
Treats loyalty program discounts add up fast! There's always something I'm looking for on sale. The employees go out of their way to help me! Everything you need for any pets, you'll find it here! Including Petshotel, and Banfield vets.
-
December 2023 by Zachary Bednarik
I am not the kind of pet person to buy from a chain or recommend, but this place is awesome.Specifically, Caroline is awesome. She knows what's up, and deserves a raise!By far, the best experience I've had at any and all of the petsmart/petco in the valley, or the state for that matter. It's clean, they care, they are actually knowledgeable, and they're the right amount of pushy for donations. The cashier that worked with me was also awesome.
-
December 2023 by Melissa Smith
It's okay. A lot of items are cheaper online, so check! Even on their own site.
-
December 2023 by CaptAmazing13
Store is always clean, adoption animals look cared for, doggy daycare is always Pawpin! Staff is friendly and helpful! Really nothing bad to say about the place!
-
September 2023 by Leslie Woods
A wonderful place. They help adopt out rescue kittens & cats. ❤️
-
September 2023 by Jessica Patton
I bought a fish. He's orange and still alive. Good little mate, but I wanted a white one.
-
September 2023 by Carol Stence
On August 29 I called Petsmart in Taylorsville . This young girl answered and I asked her if they were busy She said no. I get there at 12:45. And when I get there, they are busy in the girl that looks like a dude that has her hair up in a ponytail with pink hair tells me to come back around one. You can tell she was irritated went out in the lobby came back at that time you can tell she was irritated. She finally grabs my dog. Same person. You can tell she was extremely irritated and she was rude and when I finally came in when I left I look back in the window and she was talking about me to the other girls and they were all looking at me I will totally come back to the store, but I will never let her ever touch my dog again I don’t understand how they can have people like that working there not only that dogs can feel the tension.
-
August 2023 by Janeen D.
One of my dogs stayed here for five nights recently at the Petshotel. It was our first visit, and I wasn't sure what to expect. They have several different packages available including different sizes of rooms, extra play time, Kongs, and several other things. The play room isn't really big but my dog seemed to really have fun here. I called to see how she was doing on the second day. On the fourth day, they sent me a picture of my pup. When I picked her up, there was a report card that shared more information about my dog from different people who worked there, which was fun to read. I loved receiving the picture and wish they were able to send them every day.
-
July 2023 by Liv Harris
I've been coming here often to get cat food, toys, etc. Everyone working here is always friendly and helpful. They offer dog training, dog sitting, and grooming. You can also get a pet from here such as birds, hamsters, mice, and cats.
-
July 2023 by Christina Lamprecht
My kitty chose me at this place, so I absolutely love it!
-
July 2023 by Kenna Wahlquist
Inventory is always top notch. I’m always able to get exactly what I’m looking for. Customer service is great. The team a.k.a. staff. They are always very kind. happy to help. Definitely a five star one last thing. Let’s not forget that the store always looks good.
-
July 2023 by leanna anderson
Love their house brand of food. This location has really limited selections of things like toys and pet dishes and water dispensers. That staff is friendly and helpful.
-
July 2023 by Kathryn Parsons
Daynie Brown, the person in charge of the PetsHotel, at the Taylorsville location, is really great! My two “grand dogs” have been staying there during the day this week. She greets us every morning with a cheerful smile & remembers the dogs’ names. We chose to leave them with her this week based on our previous good experiences there. Her process seems very organized. She’s good with customers and genuinely seems to enjoy dogs. The facility is clean and organized. The other employees all seem pet friendly. The quality and cleanliness of the facility is important to me, but the people who interact and care for the pets are what really count even more. Our dogs are happy to see her and are excited as soon as they realized that’s where they are going. That’s a high recommendation!
-
July 2023 by Kathy P.
Daynie Brown is fantastic. My grand baby pets have spent this week at this location during the day. One goes to Doggy Day Camp and one goes to Doggy Day Care. We brought them there this week because of the excellent care we've experienced in other visits. All of the employees have been great but it's Daynie we see almost every time. She greets dogs and customers with a broad smile. She remembers the names of the dogs who've been there before. She handles check-ins with efficiency. If there's more than one customer waiting to check in or out, she greets them as well and tells them she'll be with them as soon as she can. I've seen her patiently explain to newcomers all the paperwork and ask questions about dogs' special needs. I like the double doors system with the coded entry door to get pets in and out safely. The different play areas are attractive and well maintained. I trust her with our beloved pets. They are happy to see her too!
-
July 2023 by Miko Da Sinner
The staff in the pet salon do a great job with my lil bark machine and give her special care.