Mountain West Medical Center has received positive feedback from patients who praise the exceptional care provided by the staff. Many patients highlight the kindness, quick response, and knowledge of the medical team across various departments, including the ER, ICU, and Radiology. One patient shared their experience with DKA, noting how the staff made them feel safe and well-informed during treatment. The nursing team, particularly Nurse Toni, received specific commendations for their professionalism and support during critical moments, such as treating concussions and injuries. Additionally, the labor and delivery team was recognized for their caring support during a new family's experience. However, there have been some concerns regarding the MRI services provided by Utah Imaging Associates, which have led to billing issues for some patients. Despite this, the hospital’s overall reputation remains strong due to the dedication and hard work of its entire team, who are acknowledged for their exceptional service and commitment to patient care. Mountain West Medical Center is appreciated for its collaborative efforts, including partnerships with the University of Utah providers. Overall, the medical center is seen as a reliable place for treatment and care.
Son admitted to emergency room. Staff was fantastic. Billing department has not sent itemized bill. Have made 4 request in 2 months. Not sure what to do next.
October 2025
Had to get a pre employment physical with them and it was very smooth and easy. Very kind staff.
October 2025
Nurse name tony is the best nurse there my son got a concussion and she was the best nurse that helped she was funny and a really good nurse shout out to Tony ☺️😄
