“I normally do not take the time do write reviews, however when I recently visit Greer's hardware store in Tremonton, UT, employee Heather Nichols cheerful helped me locate all the items and products I was shopping for, she even suggested other helpful products to me, she then proceeded to help me at the register and also explained how to best use one of my products so it will be most effective. The store was busy when I walked in. I saw her unpacking a lot of shipments while doing it with a smile on her face, as she first cheerfully greeted me and then assisted me. I own my own small business and would not hesitate to hire Heather to work for my company, except she truly seems to love her job at Greer's, and it shows! Thank you, Heather, for providing exceptional customer service while also being so upbeat and cheerful! You truly made my day!”
“Decided to check this store out for a new kitchen faucet. The owner was soooo helpful and nice! I’ve been hesitant to go in because I didn’t understand why Tremonton needed another hardware store. However, this store will be my go to from now on!”
“Went in to get some supplies to finish and remodel a bedroom and found everything I needed and the employees that assisted me answered my questions with great detail so I could make my decisions according to my needs .”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.