Best Buy is a store that sells cell phones, appliances like washers and dryers, televisions, and computers. Customers find their products to be reasonably priced and very reliable. The store can be helpful with checking stock and setting items aside for pickup. The Geek Squad provides great service for technical tasks, such as transferring video from a dash cam. For larger purchases like televisions, some employees are noted for their superior product knowledge, patience, and professional help in explaining the differences between technologies like OLED and non-OLED screens. They answer questions and help customers compare models. However, service can sometimes be difficult to come by, with customers occasionally waiting for assistance. There is often an upsell on warranties and memberships, which can extend coverage and sometimes reduce item prices. The store offers delivery, with delivery staff described as great, and they can sometimes accommodate special delivery requests. While experiences with support can vary, many customers report they will definitely shop at Best Buy again for future electronic purchases and highly recommend doing business with them.
