“I arrived at the branch at 5 minutes to five I need to set up an IRA so could rollover a 401 account I have Merlin was absolutely amazing though it was past closing time she took the time to help me get my account set up!!! Thank you so much.”
“Thank you Granite Credit Union Jordan Landing for opening my account, the best service, they helped us a lot and with a lot of patience, Samantha, Jaylene and Dayana, Merry Christmas”
“I have been a member for more than 10 years. All locations have very kind staff. I went in today to dispute some fraudulent charges. The gentleman that helped me was Jake. Very nice and helped me resolve this issue. Angela was also a big help with the issue as well. I thank these 2 personally for all thier help. It gives me much trust in my financial institution. Thank you both.”
9AM - 6PM
3782 W 7800 S, West Jordan“I had a complex banking issue that other banks were not able to take care of. Kevin, a teller at this location, was extremely welcoming and helpful and was quickly able to resolve my issue while also being kind, cheerful and personable.”
“Just have to give @ Matthew Brennan a shout out. He was the 3rd rep I called after back and forth between Cyprus and my credit card he found my issue instantly. He did amazing and I only wish he was the very first rep I called. Huge shout out to you Matthew! I accidentally hung up before being able to leave a call review but I hope this gets to him as well. Because of Matthew I am a very happy Cyprus customer today. Happy holidays!”
“I used Shawn Sloan to get a loan for a cabin in Bear Lake. He was great to work with and got the loan done smoothly. Mostly I appreciated that he would either always answer his phone or he would get back to me as soon as possible if he was busy. I would recommend using Shawn if you need to get a loan or refinance done.”
9AM - 6PM
9027 2200 W, West Jordan“Being an older person, it’s always nice to have someone to help you when you have questions and you’re not sure how things work. you guys always take the time to help.”
9AM - 5PM
7167 Center Park Dr, West Jordan“I called the call center and talk to the most nice lady ever, she listen to me and understood every concern I had, she was so understanding and we literally talked for 30 minutes. Her name was Liza and I felt the need to let you guys know that you guys have good people working there. I definitely loved it!”
9AM - 6PM
5572 W 9000 S, West Jordan“Ive been trying to figure out an issue with my bank thank you Francisco. I would leave a 5 star but it seems like everyone else including the managers and tech support think im speaking a whole different language. They suck at their job. Everyone needs to “listen” and learn from Francisco honestly.”
“We have been members with UFirst for years, and have really appreciated the service we receive. The branch manager knows us and remembers conversations we've had. When someone gained access to our account after we clicked on a bad email, the people at the credit union recognized the fraud very quickly and froze the account before too much damage was done. They were able to help us resolve it all, get new cards, and money restored to our accounts In a few days. They have been great!”
“Gavin was excellent in helping us transfer a compromised account to a new one. He walked us through all the steps necessary to change the bad account to the new one. And he provided us with all the documentation we needed with the new account. Thanks so much!”