About Mountain America Credit Union - West Jordan: 9000 South Branch
The Mountain America Credit Union's West Jordan: 9000 South branch provides a range of banking services including checking, savings, loans, and financial consulting. The branch features drive-up and ATM banking, and is open on Saturdays. Overall, customers report positive experiences with the friendly and professional staff, who take the time to assist and explain things, especially helpful for older customers. One customer had an issue with a transaction that was not resolved right away, but was eventually fixed after follow up. They noted this may have been due to lack of training or communication. However, this appears to be an isolated incident, as the majority of reviews praise the excellent service provided. In particular, one customer highlighted the exceptional assistance from an employee named Giovanni, who offered expert advice and made the experience smooth and stress-free. Many customers express their satisfaction with Mountain America Credit Union, describing it as the "best bank" they've used, with wonderful people who provide 100% support. While the West Jordan branch seems to have some employee turnover as a training location, the staff consistently demonstrate professionalism and friendliness, leaving customers happy with the service received.
Had a very great experience with Nelly L! She helped me every step of the way in getting my first car for weeks and I am highly grateful for the opportunity in working with her. I highly recommend her to anyone and everyone!
June 2026
Jason P. was so quick to help my family get in and out during the rush. He helped my husband and I open a savings account for our new baby and was sure to set us up for success. We are grateful for his help and expertise when it came to planning for our baby’s future!
Thank you Jason!
May 2026
Soleidys was absolutely amazing and so generous. She had a very professional manner and puts the effort in to help in whatever way she can.