The Verizon store in West Jordan offers a wide range of mobile services, including the latest phones, 5G home internet, and business solutions. Customers can visit the store or use online options to schedule appointments, place orders, or choose convenient pickup methods like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. Customers have praised the staff for their helpfulness and friendliness. Ivan, Aldo, Matthew, and Mark Perez received particular compliments for their excellent customer service, knowledge, and professionalism. Aldo was able to quickly fix a phone issue and kept a customer’s son engaged during the process. Matthew answered questions about phone plans, and Mark Perez provided a positive, courteous experience that left a lasting impression. Even customers who are not tech-savvy appreciated the patience and assistance they received, making their visits smooth and successful. Overall, the store is known for friendly staff, helpful service, and a focus on customer satisfaction.
Technical team hasn't been good to resolve problem of separation watch phone number and cell phone number. Wasted a lot of time for that issue but nit successfully as customer concern..really bad technical team what I've ever contacted .
February 2026
Chris was rude when we went back to fix a mistake in a transferred phone line. Every time we go here for a new phone there is a problem.
January 2026
Cleared out some google update apps that were tough to remove. Great help
