Advance Auto Parts in West Valley City is known for its exceptional customer service and a wide range of automotive products. Located at 1931 W 3500 S, the store offers leading brands like FRAM, Carquest, and DieHard® batteries, along with free services such as battery testing, engine code scanning, and wiper installations with purchase. Customers have praised staff members like Albert, who went above and beyond to help find parts and assist with battery replacements. Vanessa has also been recognized for her quick and proficient assistance, making her an asset to the store. Additionally, customers appreciate the support from Charles, who provided tools and assistance during a battery installation, even while managing store duties. Josua demonstrated exceptional dedication by helping a customer locate a lost receipt for a return. With a loyalty program called Speed Perks that offers discounts and rewards, Advance Auto Parts is committed to providing a positive shopping experience for all automotive needs.
I placed an online order for in‑store pickup and expected it to be ready when I arrived, but it wasn’t. Even so, the employee who helped me was friendly, patient, and made sure I got everything I needed. The service made up for the delay, and overall it was still a smooth experience.
October 2025
I needed the Denso 4712 and this shop came in clutch! Saved $160 and they stayed open for me to pick these up. I was stuck dealing with AutoZone promising to call me back for hours and being bounced and they were terrible. I will be going to Advance Auto Parts more from now on. Also, they give military discount! Thank... read full comment
October 2025
Walked in, and Albert was very welcoming and kind, very well informed, provided me with valuable information.
