Mercenary Automotive is highly praised for its honest, fair, and professional service. The owner, James, is known for his exceptional dedication to customers, often spending extra time explaining issues and performing diagnostics himself. Customers appreciate his selfless attitude and willingness to go above and beyond, making them feel cared for and valued. Many reviews highlight James’s honesty, as he tends to recommend only necessary repairs and avoids unnecessary upselling, which builds strong trust. The shop is recognized for its quick turnaround time and quality work at fair prices, making it a preferred alternative to dealerships and other repair shops that may try to overcharge. Customers also commend James’s hospitality, great vibes, and knowledge, which contribute to a welcoming atmosphere. Overall, Mercenary Automotive is seen as a reliable, trustworthy, and friendly place where customers feel confident that their vehicle needs are handled with care and integrity. This reputation has led many to become lifelong customers, trusting James and his team for their automotive needs.
James is honest and he is my #1 recommendation when my friends and family need car maintenance and repairs!
October 2024
James with Mercenary Automotive was EXCEPTIONAL… not only did he spend a lot of time on the phone with me explaining the issues, but he actually came to me to do a diagnostic. Plus, he ended up recommending that I not do an extensive service that he could have charged a lot to complete. He and Mercenary are HIGHLY RECOMMENDED.
June 2024
I trust Mercenary Auto because James is honest and fair and does quality work. I value his opinion on what my car needs to keep running!
