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July 2025 by Simon Wagner
Very disappointed with the rude customer service. The staff was dismissive and unprofessional, showing no interest in helping or listening.
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July 2025 by dbg thomas
Great gear store with lots of options in the used section downstairs, prices are pretty good. There’s a very cute dog with and employee badge which I enjoy seeing while I’m there
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June 2025 by Jen Gale
Ellen helped me today, and she greatly improved my experience, if it wasn't for her, I wouldn't be writing a review in the first place, between the jokes she made and being very generous, she was the best customer service employee ever.
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June 2025 by Elizabeth Tollkuci
Staff was so kind and went out of their way to help us with our bikes
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June 2025 by John Doe
This shop used to be a cornerstone of the local outdoor community—fair prices, knowledgeable staff, and solid gear you could count on.
Unfortunately, it’s taken a sharp turn. The staff now seems to consist mostly of university students with little to no experience, and the inventory is overpriced and often low-quality. The consignment section is especially egregious—imagine paying just $50 less than retail for a pair of crampons that are half a century old. The ski section has completely pivoted to target out-of-town tourists, often selling subpar gear to people who simply want to enjoy their vacation. Honestly, you’d probably spend less flying out west to a real gear exchange—and at least there, you wouldn’t feel like you were being taken advantage of.
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May 2025 by Ben Bo
Their consignment area is great!
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May 2025 by Chris DeMarey
Awesome store with lots of cool outdoor stuff and equipment. It’s a little pricey but I guess you have to pay for the quality. Still very fun to walk around in and shop
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May 2025 by Tracy H
Great selection, staff are always friendly and helpful. I love the exchange basement and glad it’s back!
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June 2024 by Nick
Best bike service around. Shout out to Rick!!!
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June 2024 by Levi Lewin
Great store, great people.
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June 2024 by Ben G
Their consignment policies are hard to follow. Someone on the phone will tell you they're excepting a certain item, and then the guy at the consignment counter will tell you otherwise when you bring it in. It also seems like a possibility that the sex of the person bringing in the item influences whether it will be accepted for consignment.
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May 2024 by Cynthia Peterson
Helpful and friendly staff!
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May 2024 by Ian Feagler
Nice people, great inventory!
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May 2024 by Moira Daly
Love local!…don’t steal from these good people!
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May 2024 by Jenifer Grace
Brought my bike in for it's yearly tune up and OGE made her feel all sparkly and brand new. Thank you to the bike department!
