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“Nishan was a great help today he was able to go above and beyond helping me with getting my phone to work again very friendly and I am very appreciated for him. Thank you.”
“This is the best Verizon store in Burlington. I have been there multiple times over the years. Zac helped us this time and he was fantastic…. Stuck with us through the entire process. 5 star customer service!”
“I stopped in today with a phone that wouldn't charge because my kids jammed a rusty and corroded phone charger into the port. I wish I got her name but this amazing woman identified what kind of phone I had before I even handed it to her and fixed it within 2 minutes. I thought for certain I needed to replace my phone, or the port at minimum, and I was in full panic mode. She was so sweet and kind and didn't even want to charge me. No more corroded phone chargers for me but if I run into any other issues I'll definitely stop here first. Thank you soooooo much for your help! <3”
“There aren’t enough superlatives to share about my experience with customer service rep Zehra at the AT&T at 344 Dorset St., South Burlington, VT. She’s helped me twice: She’s a total pro, SUPER smart, and kind, too.”
“I had my iPhone 16 Pro screen repaired, and the experience was honestly great. I booked the appointment, and they came directly to my house, which made everything super easy and convenient!
The technician was professional, on time, and explained everything before starting the repair. The screen looks brand new, and the repair was done quickly and carefully. They even included a free screen protector, which was a nice touch.
If you’re looking for a mobile phone repair service that comes to you, I’d definitely recommend them. Super convenient and stress-free!”
11AM - 5:30PM
41 Commerce Ave, South Burlington
Mobile Phones
10AM - 7PM
1203 Williston Rd, South Burlington
Mobile Phones
“Gabe's a beast, ask him about any phone feature he'll know it. Cricket wireless is the best phone service. You go to Verizon, at & T, T mobile and the plans cost hundreds of dollars and they say they'll give you free phones when they just add it to your monthly payments for full price. Cricket is prepaid so they don't do that, and they even do offer $0 free phones usually mid tier new phones you just gotta pay for service, and activation fee. 4 lines unlimited data for $100 and you literally get AT&T service, if AT&T works where you're at switch to cricket you'll get same service and save hundreds if not thousands of dollars per year for the same thing.”
“I went to another AT&T store and they sent me out within 5 mins and told me it was an Apple problem. I drove to Small Dogs who deals with Apple and the stated they couldn’t help. I walked into this AT&T in the U-Mall and sat here for 1.5 hours and the problem was fixed!! A big shout out to Danyel for all your help! Went about and beyond!”
“Sales rep Zak Williams is a fine representative for your company. You should be proud to have him on your team. He was friendly, knowledgeable, courteous and thorough. I was more than happy with my service I received. I look forward to returning again someday.”
“I went in for help with my phone that was having problems and they gave good advice and helpful hints. I ended up buying a new phone and they were knowlegable ,helpful and supportive. They made me feel comfortable which was great as I have limited knowledge in many areas with phones.”
10AM - 7PM
325 Main St # 7, Winooski
Mobile Phones
“I had a wonderful experience in the shop. The proprietor supported me and picking out a beautiful dress for neighbor’s engagement party. I have been invited to. He was kind and supported my decision-making and suggested some appropriate accessories. It was a last minute shopping trip, which was so much better than going on Amazon. I Highly recommend this establishment.”
“I'm 68 and not very tech savy.
My phone was very outdated and I wanted to switch from my current provider to T-Mobile after reading reviews. I'm on limited income so was interested in free phone and low monthly plan.
Cole walked me through the whole process with patience and didn't try to up sale me. He transferred all my info and priceless photos. Love my new phone and have great reception.”
“Sara provided us with great service! She knows her stuff and was very professional and helpful despite the fact that we rolled in close to closing time. We weren't able to get what we needed at the Williston store so we tried Essex! She was very knowledgeable. and helped us set up the service we needed. Thanks Sara!”
“Gavin was incredibly helpful and friendly. He helped me work out issues with transfering to my new iphone, put my new screen protector on for me (yay!), and helped me save over $100 by making some changes to our account. He even gave me movie tips for saving at our local cinema!! Amazing service. Grateful!”
“These store Representatives work very hard trying to help everyone to the absolute best of their ability, even though some of them can bring some of their own heavy emotions at times.”
“I worked with Gavin at Verizon on Williston Rd. Gavin successfully helped me through the process of buying a new iphone and setting up my phone. He was very knowledgeable, helpful, supportive and patient. . I will 100% work with Gavin again.”
“The young man who assisted me, Ashish is a wonderful brand representative for your company and young students and workers everywhere. He is an exceptional sales person, gave me a great deal, and taught me how to use the product. I couldnt be more pleased. Thank you.”
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“Yesterday, I was helped by two ladies named Lexi and Meline. Both of them did a fantastic job permanently solving an issue in one day that remained unsolved for weeks prior to coming into this location.
These ladies listened to my concerns and instead of making excuses, they took responsibility and came up with a solution despite the complexity of the issue. I had an awful experience at a different store in the area recently but these two made up for it yesterday. One of the systems Verizon uses malfunctioned during the middle of the process but the two of them carried on with grace, poise, patience, and care in order to keep everything moving in the right direction. I'm grateful to both of them for their hard work and excellent customer service.
I will choose this store from now on for any future business I have associated with my phone.
Thank you!”