Bibens Ace Hardware is known for its knowledgeable, friendly, and helpful staff. Customers appreciate the personalized service, with staff members providing useful advice and suggestions for home projects. One reviewer highlighted a positive experience with a staff member who helped with a broken toilet by offering installation tips and directing them to the right hardware. Another customer praised the assistance received while selecting paint for a room. The staff is consistently welcoming, checking in to offer help while also respecting customers who prefer to browse independently. Although the store's selection is described as okay, inventory is regularly replenished, ensuring that customers can find what they need. Bibens Ace Hardware embodies the charm of a local, old-fashioned hardware store.
Tara, Natalie, and Jeremy were all very helpful with the online orders that I had placed and with helping to place more orders for seasonal items that weren't in stock quite yet. I very much appreciate their positive attitudes, professionalism, and the help they gave. It made everything faster and easier for us.
April 2026
Bryan is the best! Helped me find what I needed. Thank you Bryan!
March 2026
Nice staff. Hours aren’t the best but otherwise it’s great!!
