“I purchased a full suite of kitchen appliances, the new fridge had a mechanical issue and the team at Bouchard Pierce swiftly dealt with the manufacturer’s warranty. From the installers to tech service and customer service the professional team at B-P turned a negative product experience into a positive outcome. Thank you Mel, Moe and Peter, you’ve made me a customer for life. Shop this local business because they truly care.”
“Lowe’s in Essex is definitely moving up in the world from where it was the last 2 years. The majority of the employees seem to be putting in a real effort in helping customers. I believe their only issue maybe a lack of the amount of employees available.”
“Knowledgeable, friendly, helpful staff. They really know things. Had a broken toilet. Showed Rob a pic and he pointed me to the hardware I needed and gave me a few helpful installation tips. I go there a couple times a month for home projects. Would choose Ace over a big box store every time. Feels like your local old-fashioned friendly hardware store.”