127 Pearl Street, Essex Junction VT 05452
“Don't sleep on Bouchard-Pierce! Not only have they beat the price of any box store options when I've been on the hunt for a new appliance, their customer service, warranty support and overall service experience is far superior. The staff is knowledgeable about their product lines, and the sales experience was about matching my use case vs. trying to upsell me to more expensive models. On the service side: My SpeedQueen washing machine recently ate a sock. Nom-Nom-Nom – and it caused the pump to fail. I called up the parts department to order a replacement and was told no – they were happy to replace it under warranty. I was shocked! Try THAT with a big box store! I’ve been buying from, and recommending Bouchard-Pierce to friends and family for over 20 years now, and I’ve always had a fantastic experience. I don’t know anyone who hasn’t been treated right by this awesome local gem.”
15 Essex Way, Essex Junction VT 05452
“Went into this store looking for an odd assortment of items today. Items that would have normally taken me 20-30 minutes to locate ended up only being about 5 minutes with the help of a courteous and very knowledgeable employee, Tari. This store is a little out of the way from where I live but after the superb customer service I received today, I’ll definitely be going here from now on. Thank you!”
10 Susie Wilson Road, Essex Junction VT 05452
“I bought a lawn mower today and was helped by Mike Sch. He was great did everything right in selling me the mower. He was very friendly and respectful. Lowe's should be proud to have Mike.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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