Bouchard-Pierce is a family-owned appliance, plumbing, and hardware store located in Essex Junction, VT. They specialize in selling, delivering, and servicing major brand name appliances. Customers appreciate the knowledgeable and responsive staff, who assist with selecting appliances that fit both design and budget needs. Bouchard-Pierce offers a wide range of services, including kitchen and bath design, as well as providing kitchen cabinets and various countertop materials.
Recent reviews highlight positive experiences with the store's staff, particularly in appliance sales and installation. Customers noted the care taken during installation, with meticulous attention to detail ensuring that any minor imperfections were addressed promptly. The design team, especially the cabinet designer, received praise for their expertise and collaborative approach, which improved customers' kitchen projects significantly.
Bouchard-Pierce's service department is also well-regarded, with quick response times and effective solutions for appliance repairs. Many customers expressed gratitude for the prompt service, especially when dealing with urgent appliance needs. Even in challenging situations, such as handling customer inquiries about forgotten items, the store demonstrated excellent customer service.
Overall, Bouchard-Pierce is highly recommended for anyone looking for reliable appliance sales, expert design assistance, and outstanding service in Essex Junction.
Have been a customer for many years: Another Excellent Bouchard Pierce experience; just purchased an LG dishwasher; the process was great; from sales, thru installation ! Thank You !!
May 2026
We bought a dishwasher and refrigerator, and will definitely continue to purchase our appliances here. The customer service was above and beyond anything we have ever experienced when purchasing appliances.
January 2026
Awesome staff! Absolutely loved the help from the service department, Brittany was so amazing and helpful!
