M&T Bank's White River Junction branch in Vermont is known for its excellent customer service and community-focused approach. Customers have praised the staff for their helpfulness and professionalism. One customer highlighted the exceptional support provided by a representative who took the time to explain processes over the phone without making them feel rushed. Another customer appreciated the assistance received when navigating their first email check, noting that the staff went above and beyond to ensure a smooth experience. Additionally, a customer shared a positive encounter while arranging a money order for foreign currency, noting that the order arrived much faster than expected. They emphasized the kindness and patience of the tellers, who made them feel welcome even when visiting close to closing time. Although some customers mentioned the inconvenience of the bank's 4 PM closing time, they felt that the staff's accommodating attitude made up for it. Overall, M&T Bank in White River Junction is recognized for its friendly and dedicated service, making it a reliable choice for banking needs.
Best bank we have had. We use them for anything possible. Carrie and her team go above and beyond for their customers and the online banking is super user friendly. We love M&T in Wrj, VT!
April 2025
Abraham was super helpful! He spent almost 20 minutes on the phone with me today. He was extremely helpful and knowledgeable! He generously took the time to clarify things and didn't seem inconvenienced once. I truly appreciated his knowledge and kindness. Thank you Abraham and M&T
July 2024
Abe and John from the White River Jct Branch did an above and beyond customer service experience when assisting me with my first email check . They are extremely professional esp Abe as he personally helped walk me through the process ! Would recommend the team at M& T you everyone! Ty guys!
