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“My husband and I had a nice and smooth experience getting our passports processed here. Sue was very helpful and had such a friendly personality! Easy appointment set up and fast service.”
“The post office is such a community hub. I always run into so many folks. A highlight is seeing Radigan and Matthew's happy faces. They are seriously ALWAYS smiling and chatty. But guys- come on. Ease up on Jimbob. He's an icon. If you think he's grumpy go take a lesson in dry banter. Hands down- my FAVORITE stop in Shelburne. They always handle my parcels with care and go above and beyond. Three cheers for the three amigos who keep Shelburne post office a place where people ACTUALLY don't mind having to visit. You guys are doing a great job!”
“Kind, patient, always helpful. Doing their best, even with short staff. Sometimes community members sign up to drive routes for a short time to help during heavy months (x-mas, etc). So wave, because the random car that pulled up with your packages may be your neighbor. :-)”
“Staff are always pleasant, kind, and respectful considering the stress they are under with the limited resources and staff shortages. I have observed them showing compassion and being as solution focused with bewildered community members as possible under the challenging circumstances that their office is coping with. Thank you for your service.”
“The clerk told me as soon as she picked up my package to be mailed at the window that I was going to be overpaying if I used the flat rate box I had addressed. She gave me a new box with self securing tape that I readdressed and saved about 4 dollars on the mailing as a result.”
“I've had nothing but great experiences with the Pine Street location. The person that answered took so much time to help me out with a forwarding issue I was having. He was super helpful, especially when I know how the USPS is so understaffed right now. So grateful for them and making the solution so easy.”
“Friendly and pretty efficient. The two women working the front desk did a fine job of taking care of everyone and got everything done pretty quickly.
Happy with the service here!”
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“They certainly have staffing issues and serious delays but i want to acknowledge the Postmaster who when he heard that some of my delayed packages had medical related items delivered them himself later the same day…. That was a greatly appreciated surprise - thank you!”