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“Kind, patient, always helpful. Doing their best, even with short staff. Sometimes community members sign up to drive routes for a short time to help during heavy months (x-mas, etc). So wave, because the random car that pulled up with your packages may be your neighbor. :-)”
“Staff are always pleasant, kind, and respectful considering the stress they are under with the limited resources and staff shortages. I have observed them showing compassion and being as solution focused with bewildered community members as possible under the challenging circumstances that their office is coping with. Thank you for your service.”
“The post office is such a community hub. I always run into so many folks. A highlight is seeing Radigan and Matthew's happy faces. They are seriously ALWAYS smiling and chatty. But guys- come on. Ease up on Jimbob. He's an icon. If you think he's grumpy go take a lesson in dry banter. Hands down- my FAVORITE stop in Shelburne. They always handle my parcels with care and go above and beyond. Three cheers for the three amigos who keep Shelburne post office a place where people ACTUALLY don't mind having to visit. You guys are doing a great job!”
“I've been at the post office for a very long time.I have a post office box.They've always been very nice to me when I was in the hospital.They took care of my mail.I didn't have to worry about a lot of things.And they were always pleasant and friendly with me.I guess it's all about and the way you approach.Thank you”
“Although they are extremely short staffed, one of the employees spent 45 mins looking for my package even though she honestly didn't have to. I appreciate her patience and dedication, and to top it all off she was pleasant about it. I wish I would have caught her name. Her help was greatly appreciated!”
“Friendly and pretty efficient. The two women working the front desk did a fine job of taking care of everyone and got everything done pretty quickly.
Happy with the service here!”
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“They certainly have staffing issues and serious delays but i want to acknowledge the Postmaster who when he heard that some of my delayed packages had medical related items delivered them himself later the same day…. That was a greatly appreciated surprise - thank you!”